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- ...WE ARE HIRING A CALL CENTRE MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign...
- ...PRIMARY FUNCTION We are looking for a dynamic and customer-focused Call Centre Staff to join our growing healthcare support team. This role plays a vital part in our patient care journey, serving as the point of contact for prospective patients and supporting them...
- ...PRIMARY FUNCTION We are seeking an experienced and motivated Call Centre Team Lead to manage and support our Call Centre – Inside Sales team. The Team Leader will play a key role in managing daily operations, coaching staff, tracking team performance, and collaborating...
- ...tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple... ...to provide Level 1–2 technical support within a fast-paced call centre/BPO environment. This role is critical to keeping operations running...
- The HR Contact Centre Representative is primarily responsible in providing professional service to external/internal customers contacting Manulife AsKHR either via call or written cases through MFCentral AskHR Portal. HR Contact Centre Representative supports general inquiries...
45000 - 72500 Php
...their team means having a real seat at the table , shaping how contact centres perform, how customers are served, and how the business evolves at scale. Job Description As a Senior Analyst, Contact Centre Performance & Analytics , you will design and own the...- ...as staff development. Operational Management: Managing the floor, adherence to schedule. Ownership and problem resolution. Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call. Responsible for...
- ...to report to the GM Philippines office three times per week or as dictated by business needs. The Role The HR Services Call Handling Analyst is responsible for managing and resolving People Services cases received via calls and emails from various business units....
- ...Provide advice, consultant, and be the authorized representative through all phases of design and construction-related aspects of data centre projects. Work with client's stakeholder groups and third party consultants, design consultants, construction management firms,...
- Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of AccountingUnder Review Privacy Statement FIS is committed to protecting the privacy and security of all personal information that...
- ...Job Description The Global Technical Coordination Centre Manager will be responsible for : Lead the Global Technical Coordination Centre (as the strategic backbone for global inspection & expediting contracts-owning end‑to‑end coordination from order receipt through...
- ...Description Job Purpose ~ To provide world-class service to our customers in an accurate, efficient and respectful manner on every call/transaction as measured by different performance metrics. Duties And Responsibilities Identify and escalate regular friction...
- "Key Responsibilities 1. Advanced Technical Support • Provide expert-level assistance to L1 analysts when issues exceed standard troubleshooting procedures. • Perform initial triage, validate incident categories, and ensure accurate prioritization. • Escalate incidents...
- ...platforms, and workforce optimization solutions. Evaluate and pilot innovation projects that improve both the client journey (e.g., call-back, digital assistant, self-service tools) and the advisor/employee experience (e.g., gamified learning, AI coaching). Champion...
- ...seeking an experienced professional to join our team in the role of Contact Centre Service and Sales Representative – UK Contact Centre. In This Role, You Will Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer...
- Role Overview The command center SME is responsible for ensuring 24x7 operational stability, situational awareness, and proactive incident response across enterprise IT landscapes. This role acts as the technical anchor within the command center- over seeing event correlation...
- ...Job Title: Call Center Agent Work Arrangement: Remote (Philippines) Job Type: Full time Work Location: Philippines Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales...
- ...-WEST UNIVERSITY (MAHIKENG CAMPUS) FACULTY OF HUMANITIES SCHOOL OF LANGUAGES POSITION NUMBER: M000895 POSITION: LECTURER - WRITING CENTRE MANAGER PEROMNES GRADE: A8 EMPLOYMENT TYPE: PERMANENT APPOINTMENT Job Description PURPOSE OF THE POSITION: The purpose of...
- ...Call Center Representative 100% Remote / Part-Time and Full‑Time Schedule Available / Customer Service Focused Are you passionate about helping people and delivering outstanding service We're hiring a Call Center Representative to be a key driver in connecting...
- singlePosition View All Jobs Hybrid Supervisor Call Center Training Manila, Philippines Find out how well you match with... ...Manila, Philippines Posted 4 months ago ~ Sr Payroll Analyst Manila, Philippines Hybrid Posted 14 days ago ~ Payroll...
- ...Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- ...Description Handle inbound and outbound calls with professionalism and efficiency. Provide excellent customer service by addressing customer inquiries and resolving issues. Maintain accurate records of customer interactions and transactions. Collaborate with...
- ...and Trouble Shooting Steps). Attends meetings and conference calls that discuss production issues, scheduled production change or upcoming... ...our firm to account for driving continuous cultural improvement. Location Philippines - A.T. Yuchengco Centre - Taguig City...
- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent...
- ...About the Role We're looking for a confident, reliable, and tech-savvy Call Center Representative to join our team. In this role, you'll use a variety of communication platforms to engage with leads via SMS with the goal of scheduling in-person appointments. You'll manage...
- ...We are currently seeking a dynamic and experienced professional to join our team as Solutions Engagement Manager, Data Centre. In this key role, you will play a crucial part in overseeing delivery of operational services in a Data Centre, managing facilities and teams...
- ...updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department leaders to identify...
- ...Role Description We're hiring across multiple levels for electrical and mechanical engineering roles in data centre design in Thailand . Depending on your background and experience, you may be considered for: Engineer / Senior Engineer Design Lead / Manager...
- Qualifications: College graduate with a Bachelor's degree At least 2 years of relevant experience as an Assistant Manager or Supervisor Strong computer skills, including advanced MS Office proficiency Excellent people management and performance coaching skills...
- ...Based at IKEA Customer Care Centre in IKEA Philippines Pasay City the Agent is responsible to build and retain a long-lasting relationship... ...support role preferably in a customer support function or a call centre; You have a good knowledge of how the Customer Care Centre...