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- ...WE ARE HIRING A CALL CENTRE MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign...
- ...platforms, and workforce optimization solutions. Evaluate and pilot innovation projects that improve both the client journey (e.g., call-back, digital assistant, self-service tools) and the advisor/employee experience (e.g., gamified learning, AI coaching). Champion...
- ...is expected to report to the GM Philippines office three times per week or as dictated by business needs. The Role The Call Handling Analyst for HR Services is responsible for managing and resolving People Services cases received via calls and emails from various...
- ...and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward...
- ...-WEST UNIVERSITY (MAHIKENG CAMPUS) FACULTY OF HUMANITIES SCHOOL OF LANGUAGES POSITION NUMBER: M000895 POSITION: LECTURER - WRITING CENTRE MANAGER PEROMNES GRADE: A8 EMPLOYMENT TYPE: PERMANENT APPOINTMENT Job Description PURPOSE OF THE POSITION: The purpose of...
- ...that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including... ...support role, preferably in a customer support function or a call centre; You have a good knowledge of how the Customer Care...
- ...their careers. About The Role As an International Support Centre – AU Officer, you will play a key role in supporting the ANZ's customer... ...Banking. Your primary responsibility will be managing inbound calls, with occasional internal email communication and outbound...
- ...Job Summary The Quality Analyst (QA) is responsible for monitoring and evaluating customer interactions to ensure service excellence,... ...Monitoring & Evaluation Listen to and evaluate inbound/outbound calls, emails, and chat interactions based on established quality...
- ...Overview As a Senior Planner (Data Centre Sector) at Linesight you will play a key role across the business, working in an agile and collaborative environment. You'll serve as the primary point of contact for the Planning & Scheduling service line within your assigned...
- At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The HR Generalist position exists to provide...
- ...The HR Contact Centre Representative is primarily responsible in providing professional service to external/internal customers contacting Manulife AsKHR either via call or written cases through MFCentral AskHR Portal. HR Contact Centre Representative supports general inquiries...
- ...everywhere. Job Description Role Overview We are seeking for a driven professional to join our team as the Tender Unit Support Centre Manager across the Asia Pacific markets and all Business Lines, reporting directly into the Chief Commercial Officer for Asia...
- ...relevant information on routine and complex calls. Communicates highly technical... ...experience in conducting coaching sessions with Analysts Ability to work both independently and... ...experience or similar (Help Desk, Call Centre, IT Operations). Some knowledge of ITIL...
- ...We are currently seeking a dynamic and experienced professional to join our team as Solutions Engagement Manager, Data Centre. In this key role, you will play a crucial part in overseeing delivery of operational services in a Data Centre, managing facilities and teams...
- ...About the job: Delivery Centre Leader (Makati) Hybrid Work Schedule: Morning Shift Work Setup: Hybrid (3x onsite per week) Makati Eligibility: Open to local and expat candidates currently residing in the Philippines Key Responsibilities:...
- ...Overview: The Call Auditor is responsible for reviewing recorded calls to ensure adherence to pre-approved scripts and to audit specific portions of each call for compliance with contractual requirements. This is a quality assurance role focused strictly on call...
- ...Job Title: Call Center Agent (Onsite Mabolo, Cebu) One-Day Hiring Process | Virtual Interview via Zoom Job Overview We are seeking dedicated Call Center Agents / Customer Service Representatives to join our growing team in Mabolo, Cebu . This role is ideal...
- ...Position Title: Call-Out Coordinator Work Set Up: Onsite Salary: 25,000 to 30,000 PHP a month Schedule: 4:00 PM - 1:00 AM PHT Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga Quick Rundown: The Plumbing & Electrical...
- ...or existing customers to inform them about a product or service Hunt for business opportunities through a high volume (100-150+ calls per day) of outbound activity in a metric-driven sales process Being knowledgeable about products and services offered by the business...
- MASS HIRING: Healthcare Account Call Center Agents - Quezon City (Bridgetowne) Earn up to ₱19,000 Monthly | HMO on Day 1 + 14th Month Pay! Are you ready to start a rewarding career in the BPO industry? We’re looking for motivated individuals to join our Healthcare...
- ...or services while maintaining excellent customer service standards. Key Responsibilities Handle incoming and outgoing customer calls, emails, and messages in a professional and timely manner. Provide accurate information about products and services to customers....
- ...times. Includes but not limited to Senior Management Team, Contact Centre Managers, Telecoms, Product, Marketing and Client Management.... ...particularly NICE IEX and inContact as well as a wider knowledge of the Call Centre industry Knowledge of reports, statistics and the...
- ...Excellent communication and presentation skills Basic computer navigation skills Key Responsibilities Handle inbound and outbound calls related to mortgage servicing. Assist customers with questions about loan balances, payment schedules, escrow accounts, and...
- ...Qualifications: Education ~ Bachelor's degree preferred or equivalent work experience. Experience: 3-4+ years in collections or call center operations. 3+ years in a supervisory or leadership role. Technical Skills: Hands-on experience with PDS Dialer or...
- Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals Responsible for the overall oversight of WFM tasks and...
- ...Handle inbound calls from patients, members, and healthcare providers. Assist with inquiries about coverage, claims, billing, and enrollment. Provide clear and empathetic support while ensuring accurate information is delivered. Update customer records and document...
- ...Were Hiring! Cosmetigroup Int'l Corp. Is Looking For Position: Call Center Agent Location: Rufino Legaspi, Makati City Schedule: Dayshift (10AM7PM, 6 days a week) Salary: Minimum up to 22k + High Incentives and Commission Job Description Handle...
- ..., PH Full-Time Hourly MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...
- Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...
- Remote VA is on the lookout for a dynamic Cold Calling Specialist to join our team. As a Cold Calling Specialist, you will play a crucial role in reaching out to potential clients, effectively articulating our services, and fostering business relationships. Your main objective...