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- ...WE ARE HIRING A CALL CENTRE MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign...
- ...workforce optimization solutions. Evaluate and pilot innovation projects that improve both the client journey (e.g., call-back, digital assistant, self-service tools) and the advisor/employee experience (e.g., gamified learning, AI coaching). Champion the use of...
- ...customers in an accurate, efficient and respectful manner on every call/transaction as measured by different performance metrics.... ...telephone calls or email Booking engineer visits, providing and assisting with troubleshooting and ongoing maintenance of an appliance...
- ...tickets in accordance with SLAs. • Oversee ticket quality—validate ticket categorization, documentation, and follow-up accuracy. • Assist in handling high-priority or major incident tickets as required. • Prepare daily/weekly reports on team performance and service...
- ...make decisions and take on new responsibilities. As Service Centre Manager you will have operational responsibility for all areas... ...aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support....
- ...per week or as dictated by business needs. The Role The Call Handling Analyst for HR Services is responsible for managing and resolving... ...with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email...
- ...We also develop, own and operate Shopping Centres that are anchored by IKEA and create... ...customers; You will be providing support and assistance to IKEA Singapore customers and ensuring... ...in a customer support function or a call centre; You have a good knowledge of how...
- ...With Metrobank, a meaningful life is within your reach! Position Title: Collections Quality Control Specialist (Call Quality Control Assistant) Job Summary: The position is responsible for conducting various quality assurance (QA) tests for Collections...
- Role Overview The command center SME is responsible for ensuring 24x7 operational stability, situational awareness, and proactive incident response across enterprise IT landscapes. This role acts as the technical anchor within the command center- over seeing event correlation...
- ...their careers. About The Role As an International Support Centre – AU Officer, you will play a key role in supporting the ANZ's customer... ...Banking. Your primary responsibility will be managing inbound calls, with occasional internal email communication and outbound...
- ...-WEST UNIVERSITY (MAHIKENG CAMPUS) FACULTY OF HUMANITIES SCHOOL OF LANGUAGES POSITION NUMBER: M000895 POSITION: LECTURER - WRITING CENTRE MANAGER PEROMNES GRADE: A8 EMPLOYMENT TYPE: PERMANENT APPOINTMENT Job Description PURPOSE OF THE POSITION: The purpose of...
- ...Overview As a Senior Planner (Data Centre Sector) at Linesight you will play a key role across the business, working in an agile... ...process and are accommodated in the workplace. If you require assistance or accommodation of any kind, please mention this in your application...
- ...Job Summary The Quality Analyst (QA) is responsible for monitoring and evaluating customer interactions to ensure service excellence,... ...Monitoring & Evaluation Listen to and evaluate inbound/outbound calls, emails, and chat interactions based on established quality...
- ...Position: Credit Analyst / Mortgage Broker Assistant Salary: PHP 60,000 - PHP 80,000/month (upto PHP 90,000/month if more Senior) Working... ...have strong proficiency in Mercury CRM (including Client Centre & Open Banking), Quickli, Adobe PDF/Adobe Sign. Communication...
- ...About the job: CS - Center of Excellence Assistant Manager (BGC Taguig) Onsite Work Setup: Onsite (BGC Taguig) Schedule: Shifting Schedules Benefits: Quarterly performance bonus Outstanding career development opportunities and exposure to...
- ...with investors and streamline related processes. As a Research Analyst, you will be responsible for collating, maintaining, and... ...-time and in top quality. You will report to the Team Lead and assist in meeting the team's business goals by meeting your individual...
- We're looking for a highly-analytical and detail-oriented Actuarial Senior Analyst/Actuarial Assistant Manager to join our Actuarial Function at MBPS. In this role, you will work closely with our Actuarial team to drive key business decisions and shape our company's financial...
- ...We're Hiring: Executive Assistant and Reporting Analyst! We are currently on the lookout for an Executive Assistant and Reporting Analyst to join our team at Cloudstaff, the #1 workplace everywhere! Role: Executive Assistant and Reporting Analyst Work Arrangement...
- At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The HR Generalist position exists to provide...
- ...About the job: Assistant Manager/Team Leader (Alabang) Onsite Work Setup: 100% Onsite (Alabang) Work Schedule: Graveyard shift Responsibilities: Lead and motivate the team: Provide direction inspire a positive work environment and foster open...
- ...everywhere. Job Description Role Overview We are seeking for a driven professional to join our team as the Tender Unit Support Centre Manager across the Asia Pacific markets and all Business Lines, reporting directly into the Chief Commercial Officer for Asia...
- ...Job Title: Call Center Agent (Onsite Mabolo, Cebu) One-Day Hiring Process | Virtual Interview via Zoom Job Overview We are seeking... ...Key Responsibilities Handle inbound and/or outbound calls to assist customers with inquiries, requests, or concerns. Provide...
- ...Position Title: Call-Out Coordinator Work Set Up: Onsite Salary: 25,000 to 30,000 PHP a month Schedule: 4:00 PM - 1:00 AM... ...compliance documents are up to date. Operational Support Assist the maintenance team with general administrative tasks. Support...
- ...transferred to RTM for dispatch. Creating Commercial Invoice for international shipments. Answer inbound and outbound calls as well as assist customers who have specific inquiries on their orders Responsible in maintaining the On time performance report....
- ...relevant information on routine and complex calls. Communicates highly technical... ...experience in conducting coaching sessions with Analysts Ability to work both independently and... ...experience or similar (Help Desk, Call Centre, IT Operations). Some knowledge of ITIL...
- ...presentation skills Basic computer navigation skills Key Responsibilities Handle inbound and outbound calls related to mortgage servicing. Assist customers with questions about loan balances, payment schedules, escrow accounts, and interest rates. Resolve...
- ...services companies in the USA, with a strong call center footprint and operations that... ...BPO campaigns. You'll oversee QA analysts, ensure compliance with client standards... ...Dental Coverage In-house dental assistance worth 5,000, giving you easier access to...
- ...Work Setup: Onsite (BGC Taguig) Summary: We are seeking a skilled Network Analyst (L2) with strong expertise in Cisco network technologies and security infrastructure. The ideal candidate will work extensively with Cisco products for design deployment and support...
- ...About the job: Quality Assurance - Assistant Manager Schedules: shifting schedules either on midshift or nightshift Key Responsibilities: ~ Financial assessments and revenue health. ~ Process Management ~ Ensure adherence to the quality framework...
- ...We are currently seeking a dynamic and experienced professional to join our team as Solutions Engagement Manager, Data Centre. In this key role, you will play a crucial part in overseeing delivery of operational services in a Data Centre, managing facilities and teams...