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- ...WE ARE HIRING A CALL CENTRE MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign...
- ...PRIMARY FUNCTION We are looking for a dynamic and customer-focused Call Centre Staff to join our growing healthcare support team. This role plays a vital part in our patient care journey, serving as the point of contact for prospective patients and supporting them...
- ...PRIMARY FUNCTION We are seeking an experienced and motivated Call Centre Team Lead to manage and support our Call Centre – Inside Sales team. The Team Leader will play a key role in managing daily operations, coaching staff, tracking team performance, and collaborating...
- ...services companies in the USA, with a strong call center footprint and operations that... ...technical support within a fast-paced call centre/BPO environment. This role is critical to... ...and drive optimal performance. MCI assists companies with business process outsourcing...
- ...new ways to increase efficiency and streamline processes. • Assisting and encouraging the development of objectives, strategies and... ...system and miscellaneous Access databases • Manage inbound calls and team priorities to meet service level goals • Assist with...
- ...The HR Contact Centre Representative is primarily responsible in providing professional service to external/internal customers contacting Manulife AsKHR either via call or written cases through MFCentral AskHR Portal. HR Contact Centre Representative supports general inquiries...
45000 - 72500 Php
...their team means having a real seat at the table , shaping how contact centres perform, how customers are served, and how the business evolves at scale. Job Description As a Senior Analyst, Contact Centre Performance & Analytics , you will design and own the...- ...dictated by business needs. The Role The HR Services Call Handling Analyst is responsible for managing and resolving People Services cases... ...disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email...
- ...as staff development. Operational Management: Managing the floor, adherence to schedule. Ownership and problem resolution. Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call. Responsible for...
- ...Provide advice, consultant, and be the authorized representative through all phases of design and construction-related aspects of data centre projects. Work with client's stakeholder groups and third party consultants, design consultants, construction management firms,...
- Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of AccountingUnder Review Privacy Statement FIS is committed to protecting the privacy and security of all personal information that...
- ...customers in an accurate, efficient and respectful manner on every call/transaction as measured by different performance metrics.... ...telephone calls or email Booking engineer visits, providing and assisting with troubleshooting and ongoing maintenance of an appliance...
- ...Job Description The Global Technical Coordination Centre Manager will be responsible for : Lead the Global Technical Coordination Centre (as the strategic backbone for global inspection & expediting contracts-owning end‑to‑end coordination from order receipt through...
- ...workforce optimization solutions. Evaluate and pilot innovation projects that improve both the client journey (e.g., call-back, digital assistant, self-service tools) and the advisor/employee experience (e.g., gamified learning, AI coaching). Champion the use of...
- ...Position Title: Medical Virtual Assistant (On-Call & Administrative Support) Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: The Medical Virtual...
- ...defined shift schedules with collaborative/inclusive planning. Growth-focused work environment with flexibility. Global Employee Assistance Programme. Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term...
- ...seeking an experienced professional to join our team in the role of Contact Centre Service and Sales Representative – UK Contact Centre. In This Role, You Will Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer...
- Role Overview The command center SME is responsible for ensuring 24x7 operational stability, situational awareness, and proactive incident response across enterprise IT landscapes. This role acts as the technical anchor within the command center- over seeing event correlation...
- ...Description Handle inbound and outbound calls with professionalism and efficiency. Provide excellent customer service by addressing... ...to improve service delivery and streamline processes. Assist in scheduling appointments and following up on customer requests...
- ...Steps). Attends meetings and conference calls that discuss production issues, scheduled... ...Talent Acquisition team is here to assist you in recognising how your unique skills... ...cultural improvement. Location Philippines - A.T. Yuchengco Centre - Taguig City...
- ...the Role We're looking for a confident, reliable, and tech-savvy Call Center Representative to join our team. In this role, you'll use... ...appointments. You'll manage multiple conversations at once, assist in tracking lead responses, update call records, and ensure that...
- ...Qualifications: College graduate with a Bachelor's degree At least 2 years of relevant experience as an Assistant Manager or Supervisor Strong computer skills, including advanced MS Office proficiency Excellent people management and performance coaching skills...
- ...About the job: CS - Center of Excellence Assistant Manager (BGC Taguig) Onsite Work Setup: Onsite (BGC Taguig) Schedule: Shifting Schedules Responsibilities: Process Optimization: Identifies inefficiencies streamlines workflows and enhances service...
- singlePosition View All Jobs Hybrid Supervisor Call Center Training Manila, Philippines Find out how well you match with... ...Manila, Philippines Posted 4 months ago ~ Sr Payroll Analyst Manila, Philippines Hybrid Posted 14 days ago ~ Payroll...
- We are looking for a Call Center Coordinator to be the first point of contact for our customers. In this role, you will handle incoming... ...support tickets, coordinate technical support schedules, and assist with administrative workflows that support both billable services...
- ...About the job: Quality Assurance - Assistant Manager Schedules: shifting schedules either on midshift or nightshift Key Responsibilities: ~ Financial assessments and revenue health. ~ Process Management ~ Ensure adherence to the quality framework...
- ...Job Title: Call Center Agent Work Arrangement: Remote (Philippines) Job Type: Full time Work Location: Philippines Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales...
- ...Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- ...transferred to RTM for dispatch. Creating Commercial Invoice for international shipments. Answer inbound and outbound calls as well as assist customers who have specific inquiries on their orders Responsible in maintaining the On time performance report....
- ...-WEST UNIVERSITY (MAHIKENG CAMPUS) FACULTY OF HUMANITIES SCHOOL OF LANGUAGES POSITION NUMBER: M000895 POSITION: LECTURER - WRITING CENTRE MANAGER PEROMNES GRADE: A8 EMPLOYMENT TYPE: PERMANENT APPOINTMENT Job Description PURPOSE OF THE POSITION: The purpose of...