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- ...Job Title: Team Leader / Supervisor â Call Center Operations Job Summary: We are seeking an experienced and motivated Call Center Team Leader / Supervisor to oversee daily operations and manage a team of customer service representatives. The ideal candidate will...
5 $ per hour
...Description The Healthcare Call Support Representative will be responsible for calling Physicians for support. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly...- ...expected to report to the GM Philippines office three times per week or as dictated by business needs. The Role The HR Services Call Handling Analyst is responsible for managing and resolving People Services cases received via calls and emails from various business...
- ...and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. The Driver Operations Lead (Call-Out Supervisor) is responsible for overseeing the daily operations of the call-out team, ensuring agents effectively engage with...
- ...Call for Experts to Support Ongoing and Upcoming Projects in the Philippines We are seeking experienced professionals for a range of ongoing and upcoming projects focused on strengthening social protection systems and enhancing public sector delivery of inclusive services...
- ...on the phone, can handle objections, and knows how to book qualified appointments consistently. What you'll do Make outbound calls to decision-makers and qualify prospects Handle common objections confidently (email me, not interested, no budget, already have...
- ...Job Description EUC / AV Support Engineer (On-Call / Freelance) Company: EIL Global EIL Global is hiring EUC / AV Support Engineers for onsite, on-call support at enterprise client locations. Responsibilities: Onsite EUC & AV support (meeting rooms...
100 $ per week
...Independent Contractor (Non-U.S., W-8BEN) Compensation Range $100 USD per week Location Philippines (Remote) Position Title Call Recovery Specialist Division Marketing & Sales Accountable To Chief Marketing & Sales Officer Company: Enterprise...Enterprise Mangement Solutions Inc
Manila2 days ago- ...isolate and resolve incidents, problems or known errors. Asks probing questions to gather relevant information on routine and complex calls. Communicates highly technical information to both technical and nontechnical personnel. Troubleshoots Client/Vendor Incident...
- Job Description We are hiring Customer Service Representatives for a Financial Account to assist customers with banking, loan, or financial service inquiries. You will provide accurate and professional support while ensuring compliance with financial regulations and company...
Globalcon
Manilaa month ago 26000 Php
Customer Service Representative - Healthcare Metro Manila | Onsite Sapient About us Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱26,000 per month, performance incentives...Sapient Global Services
Manilaa month ago- ...Communicates with customer on the phone or by way of written correspondence to deal with concerns. • Resolves customer issues on the first call/contact whenever possible without having to transfer caller. • Matching customers’ demands to Clients’ products and solutions and...
Caldwell Communications
Manila5 days ago - ...Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- ...Provide leadership with consistent team progress updates. Life insurance and Annuity policies where you handled interactions(calls/chat/email) from customers inquiring about payments, policy information, or claims New hires must have a working device (such...
- ...prepares the credit proposal for assigned account which includes but not limited to the following: 1.1Conducts client interviews/calls and coordinates with the Client Relationship Management counterpart on the proposed credit facility and loan package. 1.2Performs...
- ...frameworks. Design workflows that incorporate planning, memory, tool use, and adaptive reasoning. Implement prompt chaining and function calling to enable complex task execution. Integration & Prototyping Integrate agentic AI systems with Azure OpenAI, enterprise APIs, and...
- ...business lines (mostly with Admin, Human Resources, Finance, and other business lines needing support). Receives and directs phone calls on deliveries and visitors; provides right information on department services and operations if needed. Prepares new hire kits...
- ...talent, all working as one. And you'll find a culture of pushing new boundaries to solve the most complex business challenges. We call this culture 'Dare to be Different' and we are very proud of it. Because we know you have to keep breaking new ground, without fear,...
- ...Required (External) Background with Workforce facets such as capacity planning, forecasting and other Workforce metrics/calculations – call volumes, AHT, adherence, intraday patterns, root cause analysis Effective communication and interpersonal skills Excellent...
- ...Experience in automating task/reports that are manual to reduce cycle time and defects ~ Proficient user of Excel, SQL and understanding call center statistics a must ~ Knowledge in VBA, macros, linked data, pivot chart tools, design tools, Google sheets ~ Experience in...
- ...common vision to all leading global decision-makers, policymakers and key opinion leaders. About the Role GWEC wishes to call upon an individual ('the Candidate' or 'them') to act as Grids Officer, Philippines, within the Global Policy team. The Candidate...
- Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally.
- ...is an advantage. How Long Will the Process Take We move quickly and respect your time. Here's what to expect: Intro Call (30 min) – A quick chat with the Hiring Manager Decision Making (30 min) – HR interview and feedback Offer! – If it's a fit, we...
- ...orders, and follow up on service delivery to avoid cost overruns. Coordinate port service planning and logistics for each vessel call. Utilize relevant systems to manage purchasing, certification, and voyage planning, providing feedback for system improvements....
- ...advertising materials • Develop brand-consistent messaging across multiple channels • Create captions, headlines, calls to action, and long-form content as needed • Manage and optimize social media content across platforms • Develop posts...
- ...Requirements: Minimum of 3 years in an Implementation (Professional Services), Project Management or Technical Consulting position - Call Center industry experience is highly desired. Experience with managing multiple projects across multiple customers...
- ...accountability Build TRUST by working as a team member, as well as independently, with minimal supervision Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfie Experience Target ~ Call Center experience a plus...
- ...Responsibilities Review and audit our existing sales process, including: Pitch and positioning Outreach channels (cold calling, messaging, etc.) Lead qualification methods Refine and optimize: Service offerings and packaging Pricing...Remote job
1 Php
...strict shift times, not flexible) • Use of time tracking software during work hours • Active participation in team and client calls with your camera ON • Consistent availability and responsiveness throughout your shift • Treating this as a long-term,...- ...Educate internal customers on policies and procedures to ensure customers are given accurate information ~ Participate in conference calls with sales for customer enquiries and to ensure customer satisfaction with billing systems ~ Identify and address areas of...
