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- ...Position Title: Quality Analyst - Retail (Cebu) | Onsite Account Type: Retail Start Date... ...to live, recorded, or side-by-side calls and review customer interactions across... ...actionable feedback and coaching to call center agents based on quality assessments to enhance...
35000 Php
Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience...Surf Marketing Agency
Makatimore than 2 months ago- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
PH Global Jet Express Inc. Call Center
Pasiga month ago 95000 Php
...Venture Smarter seeks dynamic and reliable Call Center Agents to join our growing team. As a... ..., and provide exceptional service. This remote position allows you to work from the comfort... ...to call handling, response times, and quality assurance Requirements: High...Venture Smarter
Davao Citya month ago35000 Php
...service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage rate ≥ 2.1% (QC volume / Service volume)...Welsend Global Services Inc.
Taguiga month ago- ...Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and doing RCA - With Coaching experience - Must have handled a blended account
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago - About the job Lead QA Engineer | REMOTE Job Highlights: Our technology focus is on Azure: you'll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific...
TASQ Staffing Solutions
Makatia month ago 19600 Php
What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...Orbit Teleservices PH
Pasiga month ago- What you'll be doing Build test cases and test plans. Verify and revise regression test plans Perform unit and regression testing, testing of software builds/bug fixes, and documentation of tests performed Monitor existing web applications/projects. Reproduced reported...
Z Getcare Systems Inc.
Angeles Citymore than 2 months ago 18000 Php
We are looking for a customer-oriented service representative to provide product information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer...TORCH Solutions
Davao del Sura month ago24000 Php
Be our Customer Service Representative! Join our Team in SM Clark Pampanga City! Earn up to 24,000 +25,000 SIGN ON BONUS! Qualifications: -at least High School,Senior High School Graduate,College Level,Associate Graduate,College Graduate -with Good English Communication...Telework
Pampangaa month ago24000 Php
We’re Hiring - MASS VIRTUAL HIRING Join our growing team! We’re looking for 250 Call Center Agents for our Mandaluyong site! Apply from the comfort of your home and start your career with one of the top BPO companies in the country. What We Offer: Competitive Salary...Metacom BPO
Mandaluyonga month ago27000 Php
job involves directly assisting customers with inquiries, resolving issues, and providing information about products and services. They handle customer queries, manage complaints, process orders, and potentially escalate issues to appropriate teams.GDV StackPh
Rizalmore than 2 months ago15000 Php
...needed Adhere to established company policies, procedures, and quality standards Continuously seek opportunities to improve customer satisfaction... ...applicant with 6mos. experience in a customer service or call centre environment is preferred Strong communication and...Talent Outsourcing Channel (TORCH) Solutions
Cagayan de Oroa month ago25000 Php
handle customer inquiries and issues, providing solutions and information about products or services. They act as the main point of contact for customers, resolving problems, processing orders, and ensuring a positive customer experienceConcentrix
Metro Manilamore than 2 months ago120000 Php
...Skills: -The required years of experience flexible 2-3 years start 5-7 years ideal -Proficiency in SQL server, Excel, background data analyst type of area, data integration role -Willingness to work overtime as needed -Excellent customer service abilities Educational...J&B Services
Manilaa month ago27000 Php
...further with us. Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.? We believe that small moments can have a big...Work Services
Pampangaa month ago27000 Php
Customer Service Representative Site Location: Sm Clark Just stay at home for the processing, we got you covered! No need to visit the site anymore when taking assessments, our Team is ready to help in facilitating exams online. Minimum hiring requirements: ...Work Services
Pampangaa month ago27000 Php
...non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. Responsibilities: - Resolve customer complaints, issues, and concerns with a focus on customer...TSC - WellCommunications
Antipolo City, Rizala month ago- WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team as Data Encoder | NON-VOICE AGENT | CSR. We achieve stability in our organization by...
Orbit Teleservice NCR
Marikinamore than 2 months ago
