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- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...Role Overview A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for enterprise software applications and user workflows. This senior-level support role focuses on diagnosing and resolving complex...Remote job
- ...by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and... ...• Use written and verbal communication to resolve complex, technical issues • Support the overall objective of Medallia • Carry out...
ACCPRO INTERNATIONAL
Pasaya month ago - ...Deliver exceptional customer experiences by providing timely, accurate, and expert support. 2. Serve as the first point of contact for customer inquiries, issues, and standard technical tasks. 3. Triage, prioritize, and manage cases efficiently, ensuring prompt...
- ...Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice... ...high school graduate or higher (college undergrads welcome) • BPO experience is a plus but not required • Willing to work onsite...
Bellsoft Hive
Pasay5 days ago - ...満足度調査・ヒアリング ・サービス改善に向けた意見収集と分析 5.その他 ・事業・業務改善、マニュアル整備 求める人材 ・大学卒 ・PC基本操作（Google Workspace、Excelなど） 歓迎条件 ・BPOやオンラインチームのマネジメント経験 ・建築・不動産・図面関連の知識 ・営業やカスタマー対応の経験 求める人物像 ・指示待ちではなく、主体的に動ける方 ・チームで協力して働ける方 ・慎重かつ正確な 確認ができる方 ・将来的にマネージャーを目指す意欲のある方...
- ...comprehensive training programs that enhance organizational performance and employee growth. Non-Negotiable Requirements: Experience supporting international travel accounts At least 4 years of Training Supervisor experience Key Responsibilities: Design and...
- Customer Service Representative - Technical Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer... ...benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career...
Telesys BPO Solutions
Pasay19 days ago - Implementation and Application Support • Implement software packages at customer sites • Respond to and troubleshoot all customer software... ...SLA times. Provide onsite assistance as required. Technical Skills: • Installing, configuring and administering/managing IBM...
- ...Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Training We’re looking for a BPO Trainer who can deliver engaging training, strengthen team capabilities, and drive operational success through learning. Non-Negotiable...
- ...Job Title: Expert – Business Development Support Job Location: Manila The Expert – Business Development Support, OMS provides centralized, high-quality support for non-strategic and non-customer-facing activities within the Business Development process for Ocean...
- ...Accountabilities Supports the customer facing organization (Business Development (BD)/Business Customer (BC)/ Operations/ CS/OCS Teams) by Preparing quotations and bids Coordinating and negotiating with ACC/OCC on Product rates and VAS on service tariffs Providing...
- ...looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on... ...Customer-oriented with a proactive, positive attitude Minimum Technical and Work Environment Requirements: Internet Connection:...
- ...IT has expanded its presence in the Philippines. The company supports luxury retail businesses in developing their digital vision and... ...and degree holders of any courses. - Having experience in a Technical Help Desk is a big advantage. - Having experience in Customer...
J-K Network Services
Pasay19 days ago - ...Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and appraising Team’s results; coaching, counseling, and disciplining...
28000 Php
...incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our... ...programs Apply Now Build a rewarding career in the BPO industry. Apply today and be part of a team that helps customers...Telesys Outsourcing Services
Pasay17 days ago- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- Requirements: Vocational Course Must have certificate Completion of a relevant apprenticeship may be advantageous. In-depth knowledge of HVAC systems and their inner workings. Familiarity with all tools and equipment necessary for HVAC installation and maintenance....
Dempsey Resource Management
Pasaya month ago - We are looking for someone who can support our restaurant branches with POS and network issues. Your job is to make sure every store can operate smoothly even when technical problems happen. Problem solving: The ability to analyze issues and find solutions is critical...
MEAPECA ENTERPRISE INC.
Pasaya month ago - ...Our client is a leading contact center and BPO since 2002, providing world-class, omnichannel customer support across industries such as telecommunications, finance... ...growth in the Philippines, they are expanding their technical team and are looking for a highly driven,...
- ...and ensure our customers feel valued and supported throughout their journey. You will also have... ...smartwatch, escalating complex cases to technical teams when necessary. Feedback... ...implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority,...
- ...Provide ongoing coaching, guidance, and effective problem-solving support, ensuring high-quality deliverables and prompt resolution of... ...relevant finance experience, ideally within a Shared Services or BPO environment, or in roles involving cross-cultural collaboration...
Vestas
Pasay16 days ago - ...Life Insurance POSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely, correct, and complete... ...e-wallets, loans, or insurance or at least two (2) years’ BPO inbound voice/email/chat experience in handling international...
- ...least 2-5 years of working experience in the same field With BPO or SSC experience Have knowledge of process improvement... ...their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos...
Vestas
Pasay17 days ago - ...reporting function role, or from a relevant role ~ Exposure to BPO / Shared service environment ~ Experience in working with... ...their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any...
Vestas
Pasay5 days ago - ...exceptional service within the Order Management Solutions Service line, supporting our DGFF regions and countries worldwide. The role involves... ...(Only GSC MNL & BOG) ~0 – 3 years of job experience from BPO or logistics domain - Preferred ~ Good knowledge in MS...
- ...businesses. We pride ourselves on providing reliable, efficient, and customer-focused support to help our clients operate seamlessly. About the Role: We are seeking a Remote Technical Support Specialist to support our systems team with day-to-day IT operations. In...
- ...ensure follow-through until resolution with speed and quality Support audit requirements by providing documentation and explanations,... ..., or any equivalent finance functions. Working experience in BPO or shared services is beneficial Proficiency in Microsoft Office...
Vestas
Pasay15 days ago 6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...and social impact seriously. They are committed to delivering top-tier customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a passion for helping customers and possess the required skills, we encourage...
