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- ...IT, or a related field, with at least 6 months of BPO experience as a CSR or TSR. Can explain technical issues clearly to people without a tech background.... ...inbound calls, email, and chat. Provide technical support solutions for hotline agents, customer service...
- ...responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and... ...client and/or merchant technical support issues relating to point of service (POS)... ...support role within a contact center or BPO environment, supporting hardware and software...
- We are looking for a Technical Support Representative to help increase troubleshooting capacity, reduce backlog duration, and improve time to resolution for customer impacting issues. This role plays a critical part in delivering timely and effective support to our customers...
- ...Job Description The ICT Officer is responsible for providing day-to-day technical support and ensuring the smooth, secure, and reliable operation of the companys information and communication technology systems. The role covers user support, systems and account administration...
- ...characteristics and customer requirements, and effectively communicate the value of BC (back contact) products to clients. # Conduct technical visits and maintain relationships with clients, providing technical presentations and training to both customers and internal...
- ...optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Provides technical support to the enterprise, third-party vendors, patients, and clients through various support channels: email, chat, self-service,...
- ...want to learn, grow, and build a long-term career in a global organization. As a Technician I – Monitoring Service, you will support 24/7 monitoring operations by handling refrigeration and HVAC system alerts. You'll analyze alarms, assist customers, and ensure issues...
- ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions... ...organization. We're seeking skilled and customer-focused Technical Support Representatives to provide technical assistance and troubleshooting...
- ...Role Overview: The Technical Support Specialist supports the day-to-day operations, maintenance, and troubleshooting of the organization's IT systems. The role ensures that servers, networks, and user devices run efficiently and securely, providing timely technical support...
- ...relevant work experience as an IT/MIS Knowledgeable in Computer systems, computer networks, and IT troubleshooting Can provide technical support and solve problems Effective decision making Responsibilities Monitoring system performance and software components...
- ...Teamwork—it fosters a work environment of trust and unity. Role Description This is a full-time, on-site role for a Technical Support Staff based in Mandaluyong. The primary responsibilities include providing technical assistance, troubleshooting, and...
- ...Position Summary We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer) to join our dynamic Global Partner Support team. This position will support our Partners MSP's by providing technical assistance for a wide range...
- ...global scale. Join us to start Caring. Connecting. Growing together. As an IT Service Desk Analyst, you will provide desktop technical support to employees of the enterprise. Solid organizational skills along with the ability to work with little or no supervision while...
- ...Do you want to be a part of one of the largest, independent process transformation companies in the world Apply now as a Technical Support Engineer here in Sutherland. Sutherland serves marquee clients in major industry verticals. With our head office located in...
- B2B Technical Service Agent Job Summary: B2B Agent will be responsible for assisting our business customers with technical issues related... ...will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally...
- ...We are looking to hire 2 Technical Support Specialists! You will be responsible for monitoring and managing security systems installed and supported by our company. This role plays a critical part in supporting and upholding the integrity of each client's security protocols...
- ...About the Role We are looking for a Technical Support Specialist to join our dynamic 24/7 operations team. This role is responsible for monitoring... ...refrigeration, HVAC, or alarm systems is a plus Offshore/BPO support background is a strong advantage Work Setup &...
- ...Position Title: Technical Support Engineer About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along...
- ...About the team: As part of DataDome's European technical support team, you will have a direct impact and daily interaction with clients such as PayPal, Viator, Auspost just to name a few. This is an ideal opportunity to work with a variety of clients in their usage...
- ...involves leading a team and handling more complex issues. Qualifications typically include: Experience: Proven track record in a technical support or customer service leadership role, with a strong background in diagnosing and resolving complex technical issues....
- Guhring Philippines Inc. Technical Support Job Responsibilities: 1. Analyze customer existing process, CAD data and product design for manufacturing feasibility and provide recommendations. 2. Review part prints for accuracy, tolerance feasibility, datum...
- ...Job description: Job Title: Technical Support Engineer Location: Onsite in Manila Employment Type: Contract About the Role: We are looking for a skilled Technical Support Engineer to join our team and provide top-notch support to our enterprise customers...
- ...candidate will be responsible for providing world-class customer support for our global customers, utilizing our award-winning network... ...management software. The candidate will be responsible for answering technical support questions via phone, email, and other channels as...
- ...handling Bill of Materials in ERP databases. General knowledge of support in the Bill of Material Part and Product Code structure and... ...In This Role, Your Responsibilities Will Be: Provide technical information on available or configured products based on existing...
- ...Diagnose and troubleshoot issues related to networks, computer systems, hardware, and software Provide technical support to customers for the companys software products and application systems. Ensure system issues are resolved efficiently to minimize operational...
- ...continues operation of the plant using company offered products. Support in installation and transition of lubrication system following... ...to interpret data and provide actionable recommendations. Technical proficiency in industry-specific tools. What makes you fit...
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement... .... Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders...
- ...Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity... ...efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance....
- ...for our customers by driving an amazing customer experience that makes our customers smile. You Have Minimum of 1 year of Technical Support experience. Background and interest in technology: Must have solid computer skills, and the ability to adapt and learn...
- ...businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service... ..., seamless customer migrations, and swift resolution of technical issues. Their primary focus will be handling next-level...