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- ...Job Overview: Associate Trainer Location: Fully Onsite (BGC, Taguig) | Schedule: Shifting Schedules Core Responsibilities... ...program. Professional Experience: * A minimum of 4 years of total BPO experience . At least 2 years specifically as a trainer (BPO...
- ...About the job Associate Trainer (BGC Taguig) | Onsite Work Setup: Onsite (BGC Taguig) Shift: Shifting Schedules Responsibilities... ...Graduate of any 4-year course. At least 4 years of total BPO work experience with 2 years of experience as a trainer in the...
- ...Senior Associate Quality Specialist Location: Fully Onsite (BGC, Taguig) Primary Responsibilities Quality Auditing:... ...3 years of dedicated Quality Assurance (QA) experience within a BPO environment. Technical Skills: Strong analytical mindset with...
- ...About the job: Senior Associate Quality Specialist (BGC Taguig) | Onsite Key Responsibilities: Execute the transaction and... ...'s degree graduate, any field. ~2 to 3 years experience in the BPO industry within the Quality tower/process ~ Prior QA experience...
- Position: Supervisor Purpose/ Mission Contributes to store profitability by: Ensuring KPI’s for a defined area within a store are met or exceeded Coordinating team members to provide the best possible balance of service and operations, resulting in a leading...
- ...Work Setup: Hybrid (BGC Taguig) Work Schedule: Midshift Start Date: ASAP Requirements: Bachelors degree in human... ...recruitment, employee relations, and employee engagement in the BPO industry. Solid knowledge of labor laws, HR best practices,...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Manager to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH). Position: BPO Manager We are seeking a dedicated...
- ...HR & Operations Specialist – Philippines (BGC, Taguig) Not your typical HR role. Be part of launching our Philippines operations... ...- Based in BGC or willing to be onsite Highly Regarded - BPO/shared services experience - Office setup or operations exposure...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Supervisor to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH). Position: Supervisor We are seeking a BPO...
- ...STO, Engagement Scoring) and how to apply them for optimization. Qualifications ~ B.E./B.Tech/MBA ~3 - 5 years of experience in Marketing Automation, MarTech, or SFMC delivery. Additional Details ~ Work arrangement: Hybrid - Makati or BGC office...
- ...WELCOME BENEFITS, SERVED DAILY! From Day 1: free lunch, HMO, and full medical coverage. Your Career, ViTALized! in #WeAreTGT: BGC ~ Vitality : Monday breakfasts, daily lunches, Friday treats, fitness & wellbeing programs ~ Incentives : Recognition Awards, birthday...
- ...tools like Automation Anywhere (AA), Azure, Live Person, UiPath, Blue Prism and other RPA tools Must be amenable to work ONSITE in BGC Taguig Must be ok with midshift schedule Responsibilities: Creation of bots Technical (Automation, AI/ML) Project,...
- Job Description: Implementing sales strategies, providing team leadership. Managing sales operations. Managing customer relationships. Analyzing sales performance. Collaborating with other departments. Conducting training and development for the on...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Senior Director to join our team in Manila, National Capital Region (PH-00), Philippines (PH). We are looking for a result-...
- ...Role Details Location: Metro Manila Work Arrangement: Onsite, BGC Taguig Type of Support: Omnichannel Contract Duration: Permanent Training Schedule: 8pm - 5am Manila Time, Sunday to Thursday Work Schedule: Open to shifting schedules (subject to...
- Performs clinical reviews needed to resolve and process appeals by reviewing medical records and clinical data to determine medical necessity for services in accordance with policies, guidelines, and National Committee for Quality Assurance (NCQA) standards. Roles...
- ...environment where priorities can change frequently Highly focused on detail and accuracy of information presented Willingness to travel overseas for extended periods if required Additional Details: ~ Work arrangement: Hybrid - Makati or BGC office #TASQCorp...
- ...tracking deliverables, team management and PMO for Shared Services or BPO engagements RFP drafting, RFP Analysis, Bid Management,... ...within team and interact credibly with stakeholders. Additional Details ~ Work arrangement: Hybrid - Makati or BGC office...
- ...Work Setup: Onsite (BGC Taguig) Schedule: Shifting Schedules Responsibilities: Process Optimization: Identifies inefficiencies... ...Requirements: Relevant years of experience: 5 years minimum BPO experience in customer service Leadership experience: 4 years...
- Overview: You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment...
- At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Customer Service Representative, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy...
- ...Job Title: BPO Trainer About the Role: We are looking for an experienced and versatile Call Center Trainer to support our growing team of customer service and support agents. You will lead onboarding and ongoing training sessions focused on product knowledge, customer...Remote job
- ...responsibilities, and drive internal practice development initiatives ~10 years relevant experience Qualifications Educational qualifications Post-Graduate/MBA/PGDM preferred B.E/B.Tech Additional Details ~ Work arrangement: Hybrid - Makati or BGC office...
- ...Work Setup: Temporary Hybrid Set-up (Once a week onsite) Work Location: BGC Taguig The Community Content Moderator primary function is to monitor postings on various online forums and social media platforms and determine whether it requires a response. In this...
- ...experience as an Operations Supervisor or in a similar leadership role ~ Strong background in Customer Service Operations ~ With BPO Experience ~ Open to experienced Team Leaders with 6+ years of Travel & Hospitality experience seeking career progression ~ Strong...
- ...Positive work ethic to deliver results within tight deadlines and in demanding situations ~ Ability to build and maintain relationships within team and interact credibly with stakeholders Additional Details ~ Work arrangement: Onsite - BGC or Makati office...
- ...Confluence, Miro. Qualification ~ B.E./B.Tech/MBA ~5 – 8 years of experience in techno-functional roles spanning CDP/CRM/MarTech/Data implementations and customer transformation. Additional Details: ~ Work arrangement: Hybrid - Makati or BGC office...
- ...- 8 years of total experience in CX consulting and delivery roles. ~ Certifications in Medallia preferred. ~ Prior experience in a consulting environment or Big 4 setup is desirable. Additional Details ~ Work arrangement: Hybrid - Makati or BGC office...
- ...Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork...
- Job Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department...