Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management...
Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and ...
Are you thrilled about delivering outstanding customer service We're looking for a vibrant Bookkeeper to join our team in Cebu City.
Your Key Responsibilities
Manage financial transactions, including accounts payable and receivable
Reconcile bank statements and...
...EGMs and verifying the correctness of the machine verification checklist (MVC) as to machine settings.
Responsible in troubleshooting of basic EGM errors such as Bill/Ticket Jam, faulty door errors, Paper Depleted/ Ticket refill, Machine Hang-up and etc.
Responsible...
...team of 10 or more agents
Document account resolutions, issues, and general notes.
Assist agents with functionality and basic troubleshooting of product or account issues for the customers
Maintain target levels of performance required by the client
Maintain...
...player, self-motivator, with excellent Can 'DO' Motivation.
Basic Knowledge on Network, Server, System admin, Linux CLI.... ...24/7 including weekends
Responsible for basic analysis and troubleshooting network routers and switches, server's environment to isolate...
...Mechanical, Electrical, Plumbing and Fire-Pro Systems:
Performs basic tasks including painting, clean facilities and managing... ...Tag-out system before performing any maintenance work.
Test, troubleshoot and perform basic repair on all types of equipment when required...
...internal platform, utilising tooling, updating documentation, troubleshooting potential issues with clients, and working harmoniously with team... ...including issue resolution.
Must have undergone basic phone customer service training and workshops.
Be a part...
...essential.
Possess strong experience in hardware and software troubleshooting.
Exposure to Gaming and/or Hotel industry preferred.... ...problem-solving, analytical, and communication skills, as well as basic presentation and decision-making skills
Experience Range Range...
...concern parties are updated on the status
Return customer calls, troubleshoot ATM issue using known solutions, confirm/refine problem... ...require extended hours as needed to accommodate customer needs
Basic Qualifications
~ Associate Degree or Technical Diploma
~1-...
...Department
Service Delivery
Employee Type
Probationary
Position Description
Job Responsibilities:
Perform basic computer troubleshooting on client's workstations.
Provide first-level technical support and preliminary investigation for customer issues...
...Lockout / Tag-out system before performing any maintenance work.
Display basic computer skills including inputting air handler schedules and making temperature changes.
Test, troubleshoot and perform basic repair on all types of equipment when required.
When required...
...in resolving issues encountered on the website.
Address and troubleshoot customer inquiries related to deposits and withdrawals.... ...efficient and timely task completion.
Qualifications
Basic computer operation, preferably proficient in Excel, Microsoft...
...clients and other team members to resolve incidents ranging from troubleshooting Server performance issues and analysing application.
They... ...impersonating the client to diagnose the problem and resolve basic troubleshooting issues. Follow procedures to escalate to other...
...in order to influence testing directions.
Qualifications
Basic Qualifications, Experience, Skills & Education Required:
A... ...understanding in electrical and electronic fundamentals.
Strong troubleshooting skills.
Has good oral communication skills.
Can work...
...Department
Service Delivery
Employee Type
Probationary
Job Responsibilities
Perform basic computer troubleshooting on client's workstations.
Provide first-level technical support and preliminary investigation for customer issues and service requests....
...to resolve service delivery problems.
Perform daily checks, troubleshooting, and testing to ensure full availability of our APIs and... ...Voice or Video in an Operational environment is an advantage
~ Basic SQL and Unix skills will be preferred
~ Experience working in...
...technical and professional development programs.
Competitive basic salary over PHP50K + generous benefits + personalized learning... ..., procedures, and guidelines for the maintenance, inspection, troubleshooting, and repair of marine equipment. You will collaborate closely...
...Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, resolving incidents and providing support for software... ...Engineering team and operate as a second level of support after basic user-level support (L1). Their primary responsibility is to...
...Customer Service (BPO) experience
Computer/Technical:
Basic knowledge of Office 365 - Microsoft Word, Excel, PowerPoint,... ...software applications
Ability to use problem-solving skills to troubleshoot software issues
Other Skills:
Strong...
...issues, as well as meeting repair goals.
Qualifications
Basic Qualifications, Experience, Skills & Education Required:
Electronics... ...in board repair
Knowledgeable in electronics board troubleshooting, de/soldering, and repair
Experience in hardware/software...
...Enhancements and Ad hoc
Provides technical assistance and troubleshooting either on standard processes/deliverables, or hyper care for issues... ...MS Power Platform and VBA is an advantage.
~ Knowledge on basic coding (Python, VB.net) is a plus.
~ With experience in...
...processes and work instructions that is used in Repair Operations.
Basic Qualifications, Education And Skills Required
Must be a... ...levels of the organization.
Must have solid electronics troubleshooting skills.
Must have solid automation troubleshooting skills....
...experience as Security Operations support in a bank is an advantage
Basic knowledge in administering SIEM
Fundamental knowledge in... ...maintaining firewalls and web proxy
Hands on experience in troubleshooting and administering the following: Microsoft technologies,...
...Interpret failure datalog from test programs and follow a define troubleshooting steps to fix the PCBA; escalating to Technician, Engineer, or... ...units has been reassembled/rework.
Qualifications
Basic Qualifications, Experience, Skills & Education Required:
Electronics...
...on platform usage
Serve as the primary point of contact for troubleshooting and resolving technical issues
Conduct routine maintenance... ...understanding of programming languages using Deluge and JavaScript
Basic knowledge of SQL Query
Strong analytical and problem-...
...calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding... ...Call Center Experience
With Excellent Communication Skills
Basic computer navigation skills
Can work on site
Why pick us?...
20000 Php
Are you excited about delivering outstanding customer service? We're hiring a vibrant Customer Service Representative to join our Cebu - IT Park. The Representative will handle accounts in the Financial - Travel sector.
Your Key Responsibilities:
Give excellent customer...
Metacom
Cebu
11 days ago
...attempting to resolve the incidents
Key Skills Required:
• Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)... ...with emphasis on MS Word, MS Excel and MS PowerPoint.
• Basic understanding of PC hardware set-up and configuration.
•...
20000 Php
Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and ...
Neks Job Philippines
Cebu
25 days ago