...Employee Type
Probationary
Position Description
Job Responsibilities:
Perform basic computer troubleshooting on client's workstations.
Provide first-level technical support and preliminary investigation for customer issues and service requests.
Respond to...
...Service Delivery
Employee Type
Probationary
Job Responsibilities
Perform basic computer troubleshooting on client's workstations.
Provide first-level technical support and preliminary investigation for customer issues and service requests.
Respond to...
...Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing,... ...providing support for software bugs and other technical problems (including the API) for the... ...operate as a second level of support after basic user-level support (L1). Their primary responsibility...
...LinkedIn, Twitter, Facebook and Instagram.
We are looking for a Technical Support Engineer to take part in the daily operations of our... ...Voice or Video in an Operational environment is an advantage
~ Basic SQL and Unix skills will be preferred
~ Experience working...
We are seeking an experienced Technical Support Specialist to join our team and provide exceptional technical support to clinical facilities, healthcare providers, and internal staff. The successful candidate will be responsible for resolving technical issues and providing...
...Provide the first point of IT Support contact for all employees.
Installing and configuring computer hardware operating systems and... ...telephone to help set up systems or resolve issues.
Troubleshoot technical issues to resolution and/or escalate to L2 support as required....
...web technologies.
Minimum 1-2 years of proven experience as a Support Engineer, with a preference for candidates who have... ...worked in onboarding teams.
Demonstrated success in providing technical support and guidance to customers during onboarding processes....
...Job Summary  The Call Center Agent- Technical answers / follow up on inbound calls, chats, and emails from customers to provide a high... ...and procedures.
Follow outlined procedures as they pertain to support team guidelines.
Perform other functions as assigned by...
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
...customer service and/or troubleshooting support through email/phone/chat to advertising customers... ...by adjusting to the pace and technical level of the customer
Recognize and adjust... ...handling a voice campaign and at least 6 months basic troubleshooting experience
Good...
Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management...
...Job Summary
This role's main focus is to support all employees' by resolving any IT related issues they may come up against in their... ...systems and network systems
Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices...
Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and ...
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
...have exciting opportunities for Software Support Engineers to join our expanding team at our... ...A Frontline Support Engineer works as a technical resource within our Customer Support... ...client to diagnose the problem and resolve basic troubleshooting issues. Follow procedures...
...contribute to the development of product technical design and facilitate the search for... ...unit test, release, and implementation support.
Contribute to the technical specifications... ...Experience with CI/CD & Agile
Docker basics (build, run, docker-compose, and K8s as...
...instructions pillar of the business group's (Thermal Power Plants) Technical Academy which mainly functions for the implementation of... ...3 years of project management experience
This role will support the whole Thermal Business Group covering its operations across...
...!
Position Overview:
The Customer Support Representative will be responsible for enhancing... ...event fundraising software, as well as technical and business process inquires within... ...experience
Computer/Technical:
Basic knowledge of Office 365 - Microsoft Word,...
...After receiving proper training/mentoring,
you will be expected to:
Create and update Audit Protocols: in collaboration with technical team Minimize the protocol edition time by using the most efficient method, ensure they meet clientâs requirements and are well...
...looking for an experienced Software Engineer who will be working in support of a PHP application. You will be working with current... ...is highly adaptable and a natural problem solver with a strong technical background and great interpersonal skills. We expect that you can...
...us achieve our mission
Job Description
As a member of our Technical Documentation Team, you will be responsible for creating... ...proofreading, graphics, and translation management
Work in ad-hoc project support and other duties as assigned
Qualifications
In order to...
Are you thrilled about delivering outstanding customer service We're looking for a vibrant Bookkeeper to join our team in Cebu City.
Your Key Responsibilities
Manage financial transactions, including accounts payable and receivable
Reconcile bank statements and...
...Responsibilities: The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare him for the... ...base on established procedures and specifications
• Maintain technical documents and specifications of infrastructure and customer details...
...telephone to determine the source of the problem.
Provide level 2 and 3 technical analysis to clients to include general troubleshooting, event logs, analysis, various system settings.
Support implementation of project as needed.
Assist other departments with...
...Role Description
This is a full-time hybrid role for a Project Support Engineer at AvePoint. The Project Support Engineer will be responsible for daily tasks related to project support, providing technical support, troubleshooting, and utilizing analytical skills. This...
...Negotiate and close deals.
Collaborate with team members to achieve monthly sales targets.
Implements sales strategies to support the department's goals.
Check and Finalize Sales Quotations and do corrective action efficiently.
Collaborates regularly with...
...KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
At least college level
Require 2 or more years of relevant work experience
With Technical experience (Software)
Experience working in customer service (BPO Industry)
Proficient in Office 365 - Microsoft Word, Excel,...
Job Summary:
Your employment duties will consist of those of a Technical Specialist I as required by the Company and listed below. This list is not to be taken as fixed or exhaustive, however, and you will be expected to perform any reasonable employment task given by...
...t accept average results
Do the Right Thing: Act with integrity
Team to Win: Commit to collaborate
Summary
As a Technical Support Tier 2 Engineer, you will provide phone and email technical support to Axcient partners for the x360Sync platform. The x360Sync...