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- ...multinational tech company in their search for a German Bilingual IT Support based in Taguig City . Salary Range : Php 90,000 - Php... ...system, ensuring accurate and detailed documentation. Basic Service now knowledge required. Monitor ticket progress and...
- ...IT Support Analyst is accountable for the development and support (first level) of organization... ...system. • Troubleshooting common or basic technical issues, such as account and... ...manner. • Actively reviewing and resolving helpdesk requests raised by the business, with a...
- ...JOB DESCRIPTION The IT Service Desk Analyst will restore employee or client IT services... ...installations, configurations, or remote support actions. • Escalate incidents with... ...preferred. • 1–2 years of service desk, helpdesk, or IT support experience preferred. •...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...Service Desk Agent / Technical Support Agent is the first point of... ...involves providing support for IT-related issues, troubleshooting... ...Troubleshoot client software and basic network connectivity problems.... ...necessary. Technical helpdesk or technical call center experience...
- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...Experience With or without professional experience in customer support, technical support, workforce management, or a related... ...support query categories. ~ Workforce Management & Scheduling: Basic to working knowledge of workforce management principles: forecasting...
- ...Description Provide technical support to users via phone, email, or in-person. Diagnose and resolve hardware and software issues... ...and resolutions in a ticketing system. Assist in maintaining IT inventory and equipment. Requirements Educational Qualifications...
- ...Description Provide technical support for hardware and software issues Assist users with troubleshooting and problem resolution Install and configure computer systems and applications Maintain documentation of technical procedures and user interactions Monitor...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...Description Provide first-level support for technical issues and inquiries. Diagnose... ...Assist in the setup and configuration of IT equipment. Document support requests and... ...0–2 years. Skills and Competencies: Basic knowledge of operating systems and networks...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...brokerage and related services. Position Details: Role: IT Support Specialist Industry: Insurance & Technology Services Location... ...(Power Apps) ~ Skilled in creating dashboards, reports, and basic data modeling (Power BI) ~ Experience in workflow automation...
- ..., service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. · Must be able to coordinate...
- ...providing customized insurance solutions and professional client support services Position: IT AI Support Company Industry: Insurance Company Work... ...(Power Apps) Can create dashboards, reports, and basic data modeling ( Power BI) Can automate workflows and...
- ...Description Provide technical support to end-users, assisting with hardware and software issues. Diagnose and troubleshoot problems... ...computers, printers, and mobile devices. Maintain and update IT documentation and technical manuals. Install and configure...
- ...Provide first-level support to end-users for hardware, software, and network issues via phone... ...other systems. Respond to and resolve IT support concerns. Document technical issues... ...field (or equivalent experience). Basic understanding of networking concepts (TCP/...
- ...are currently looking for Service Desk Analysts with experience supporting international clients. Job Details: Salary: Up to ₱32,000 (depending... ...college (no back subjects) At least 18 months Service Desk / IT Support experience Experience supporting international...
- ...Job Responsibilities: Provide on-site technical support for the configuration, installation, use and troubleshooting of Multifunction Printer Devices at customer sites Respond to customer support requests and ensure they are resolvedquickly, accurately, and professionally...
- ...Primarily work in a call-center type of work environment. Provide technical support over the phone, email, onsite and/or remote on hardware and software issues. Ability to work flexible hour/s or flexible shift Determines requirements and/or root cause of technical...
- ...Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot... ...resolutions in the ticketing system. Collaborate with other IT team members to enhance service delivery. Educational...
- ...our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational excellence, organizational growth, and exceptional service delivery ....
- ...IT Technical Support Specialist J&T Cargo – BGC,Taguig Full-time Job Overview J&T Cargo is looking for a reliable and technically... .../WiFi troubleshooting Windows operating systems Basic knowledge in routers, switches, and LAN/WAN setup is an advantage...
- ...software, network and other peripherals Resolve technical issues and respond on service requests in a timely manner. Endpoint support (Sophos, Intune, AD, M365, etc) Handle onsite/colocation equipment (server rack, structured cabling, etc) Provide after office...
- ...Administration, or related field. ~1 to 2 years of HR Shared Services, HR Helpdesk, CS or HR Operations experience. ~ Experience with HRIS,... ...Meet service level agreements (SLAs) and quality standards. Support continuous improvement initiatives within the HR service...
- ...services tailored to their operational needs. Position: IT Staff / IT Support Specialist Company Industry: Insurance company Work Location... ...aptitude welcome) Knowledge of Windows OS, Microsoft 365, basic networking, and IT troubleshooting Familiarity with AI...
- ...The Helpdesk Assistant provide customer service to answer customer requests for assistance either in person, by email/chat or over the phone for technical support. Answers telephone and respond to basic customer questions using established methods provided in training...