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- ...Provide first-level support to end-users for hardware, software, and network issues via phone... ...other systems. Respond to and resolve IT support concerns. Document technical issues... ...field (or equivalent experience). Basic understanding of networking concepts (TCP/...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational excellence, organizational growth, and exceptional service delivery ....
- ...Experience With or without professional experience in customer support, technical support, workforce management, or a related... ...support query categories. ~ Workforce Management & Scheduling: Basic to working knowledge of workforce management principles: forecasting...
- ...Service Desk Agent / Technical Support Agent is the first point of... ...involves providing support for IT-related issues, troubleshooting... ...Troubleshoot client software and basic network connectivity problems.... ...necessary. Technical helpdesk or technical call center experience...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...JOB DESCRIPTION The IT Service Desk Analyst will restore employee or client IT services... ...installations, configurations, or remote support actions. • Escalate incidents with... ...preferred. • 1–2 years of service desk, helpdesk, or IT support experience preferred. •...
- ...brokerage and related services. Position Details: Role: IT Support Specialist Industry: Insurance & Technology Services Location... ...(Power Apps) ~ Skilled in creating dashboards, reports, and basic data modeling (Power BI) ~ Experience in workflow automation...
- ...Description Provide first-level support for technical issues and inquiries. Diagnose... ...Assist in the setup and configuration of IT equipment. Document support requests and... ...0–2 years. Skills and Competencies: Basic knowledge of operating systems and networks...
- ...providing customized insurance solutions and professional client support services Position: IT AI Support Company Industry: Insurance Company Work... ...(Power Apps) Can create dashboards, reports, and basic data modeling ( Power BI) Can automate workflows and...
- ...Description Provide technical support to users via phone, email, or in-person. Diagnose and resolve hardware and software issues... ...and resolutions in a ticketing system. Assist in maintaining IT inventory and equipment. Requirements Educational Qualifications...
- ...Description Provide technical support to end-users, assisting with hardware and software issues. Diagnose and troubleshoot problems... ...computers, printers, and mobile devices. Maintain and update IT documentation and technical manuals. Install and configure...
- ...Description Provide technical support for hardware and software issues Assist users with troubleshooting and problem resolution Install and configure computer systems and applications Maintain documentation of technical procedures and user interactions Monitor...
- ...IT Technical Support Specialist J&T Cargo – BGC,Taguig Full-time Job Overview J&T Cargo is looking for a reliable and technically... .../WiFi troubleshooting Windows operating systems Basic knowledge in routers, switches, and LAN/WAN setup is an advantage...
- ...Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot... ...resolutions in the ticketing system. Collaborate with other IT team members to enhance service delivery. Educational...
- ..., service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. · Must be able to coordinate...
- ...Primarily work in a call-center type of work environment. Provide technical support over the phone, email, onsite and/or remote on hardware and software issues. Ability to work flexible hour/s or flexible shift Determines requirements and/or root cause of technical...
- ...Job Responsibilities: Provide on-site technical support for the configuration, installation, use and troubleshooting of Multifunction Printer Devices at customer sites Respond to customer support requests and ensure they are resolvedquickly, accurately, and professionally...
- Member Service Associate/HR Helpdesk Position Description Consultant... ...in English and/or assigned supported language. . Appropriately... ...Delivery . Process assigned basic as defined/identified by the Service... ...our team—one of the largest IT and business consulting...
- ...software, network and other peripherals Resolve technical issues and respond on service requests in a timely manner. Endpoint support (Sophos, Intune, AD, M365, etc) Handle onsite/colocation equipment (server rack, structured cabling, etc) Provide after office...
- ...The Helpdesk Assistant provide customer service to answer customer requests for assistance either in person, by email/chat or over the phone for technical support. Answers telephone and respond to basic customer questions using established methods provided in training...
- ...solutions and diagnostic tests. Its 100,000+ team members drive... ...Position: German Speaking Helpdesk Industry: American Pharmaceutical... ...Salary: P 90,000 (High Basic Salary and with 14 Month Pay)... ...and feedback to ensure they are supported Deliver outstanding customer...
- ...Network & IT Support First Principles Engineer & Senior Team Member We’re hiring for our Network & IT Support team , but we’re not looking for someone whose idea of a good day is closing 20 tickets. In fact, we’d rather you prevent those 20 tickets from being...
- ...services tailored to their operational needs. Position: IT Staff / IT Support Specialist Company Industry: Insurance company Work Location... ...aptitude welcome) Knowledge of Windows OS, Microsoft 365, basic networking, and IT troubleshooting Familiarity with AI...
- ...certification is an advantage. At least 5 years of experience in IT Helpdesk or Technical Support. Experience providing Tier 1 IT support in a... ...operating systems and common office applications. Basic knowledge of network connectivity, IP configuration, LAN,...