...line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and... ...configuration, customization and usage of assigned products.
• Applies basic diagnostic techniques to identify problems, investigate causes...
35000 Php
Qualifications:
• Minimum of [1-2] years of experience in providing onsite IT support.
• Candidate must possess at least a Bachelor's/College Degree... ..., macOS) and common software applications.
• Familiarity with basic network concepts and protocols.
• Experience with ticketing...
67000 Php
Description:
Job Description:
We are looking for a motivated Junior IT Support Specialist to provide technical assistance and support for our... ...User Training:
• Conduct training sessions for end-users on basic IT procedures and best practices.
• Provide guidance to users...
45000 Php
...depending on business needs)
Schedule: Shifting (Mostly night)
Qualifications:
— Preferred 1 - 2 years of Service Desk / Technical support lead role experience.
— Can start immediately
— Relevant knowledge in computer hardware, operating systems, applications and...
...Technical Support Analyst
Do you have experience in IT Services? Are you passionate about the chance to bring your experience... ...on issues - providing guidance, basic training, and technical support to end-users
Monitor the Helpdesk / Service Center system and respond...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
...others.
Your application will include the following questions: What's your expected monthly basic salary?
Nityo Infotech Services Philippines, Inc. ( is a US head-quartered IT services company having operations in 17 countries with 27 offices across the globe...
...As an IT Help Desk Specialist, you are responsible for providing technical support and assistance to customers both on the phone and in... ...passionate and autonomous IT Helpdesk Specialist who will be part of... ...diagnosing and resolving basic technical issues.
• Excellent...
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels
Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre
Monitoring call volumes and trends to identify potential major incidents...
...customer service skills and can troubleshoot end-user support issues quickly. Success for them is high customer satisfaction and quick resolution of helpdesk tickets. They act as intermediaries between their organization and its clients by continuing to take ownership of the...
...troubleshooting
Application installation and support
Printer installation and support... ...Microwave/Refrigerator
About Us:
IT By Design is a global IT infrastructure management... ...IT solutions and support including 24X7 Helpdesk, SOC, NOC, Cloud, Cyber Security and...
...IT Helpdesk Engineer
Make your next big career move by applying as KMC Solutions' next IT Helpdesk Engineer
We are looking for... ...Engineer. This individual will be part of a team implementing and supporting the tools and technology that drive a fast-paced environment....
...anywhere in the world.
Lycopodium is currently recruiting for an IT Support Officer to join our growing team in Manila.
The tasks you'll perform
Action all incoming tickets sent to Helpdesk ticket system.
Resolve L1 \ L2 tickets and assign L3 tickets to the...
...Multinational Company and the largest IT/BPO Company. They are one of... .... Position: Danish IT Helpdesk Specialist
Industry: IT/BPO... ...Experience in handling IT or Technical Support is a plus
BPO experience is... ...a specific account
Provides basic troubleshooting for customers...
The IT Specialist will be responsible for daily IT Support functions like the following:
- IT Hardware and Software Support (laptops, printers, routers, PC... ...the daily IT supporting duties by providing IT helpdesk and technical support to all users of the company....
...Responsible for providing first level technical support services for end users across the... ...customer concerns and issues) encoded on the helpdesk system. Escalates and endorses tickets to... ...Technology, Computer Science or any IT-related course.
At least 2 years of experience...
...management change management request fulfilment hands and feet support for the below mentioned assets (not limited to)
Endpoint Devices... ...contracts oncall Billing & Invoices (Dedicated Location)
Basic troubleshooting of LAN WAN & WLAN
Vulnerability management...
...operating system maintenance, troubleshooting, and diagnosis
Desktop connectivity troubleshooting
Application installation and support
Printer installation and support
Client VPN installation and support
O365 Administration Support
Desktop antimalware...
35000 Php
• Bachelor’s degree in a relevant field or equivalent work experience
• With 1-3 years of relevant experience in IT/Technical Recruitment
• Amenable to work in Taguig
• 8AM - 5PM / 9PM - 6AM, Hybrid (at least 4x RTO/month, may depend on business need)
• Can start ASAP...
...We have great people here and are looking for more. Come join us - you will love it!
Provides Computer Customer Support (30%)
Reviews system and management tracking tool (i.e., ManageEngine, JIRA) tickets to confirm ownership and to establish priority for completing...
18000 Php
...priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
* With or without BPO Experience
* At least High School Graduate (Old curriculum...
...under Technical Solutions.
Responsibilities
• Key person for IT infrastructure-security projects
• Develop plans and processes... ...systems that detect, assess, and mitigate risks
• Provide support for the introduction of new/incoming technologies and systems...
180000 Php
...specifically on system implementation, progressive knowledge in basic programming, process engineering, system development life cycle (... ...testing to review test scenarios/scripts/cases
Knowledge in different IT platform and collaboration tools
Ability to create informative...
...resolving reported issues, and optimizing the performance of our client IT systems and software by performing advance troubleshooting or appropriately escalating them.
Performance Objectives:
As a support second level, you will be tasked with understanding the client...
180000 Php
...JOB DESCRIPTION / NATURE OF WORK:
• Mediates between business and IT units in respective of system requirements. Translates the... ...specifically on system implementation, progressive knowledge in basic programming, process engineering, system development life cycle (...
...Managing ITCC Support remotely from various part of the world for company is a must skill.
Skill Set Requirements for IT L1 Task:
# Good Desktop/Laptop trouble shooting/Remote Tools with Prior Experience in a Corporate IT company, Providing on Software/Hardware, Technical...
33000 Php
...we have for you:
- Customer Service Representative
- Technical Support Representative
- Sales Representative
- Travel Associate
-... ...be discussed during the interview.
We have limited job offers available here! Grab our jobs today before it runs out!
APPLY NOW!
...Job Description:
Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers,... ...identify any process compliance issues.
Monitor and repair all IT / office equipment and tools and make sure that all software systems...
55000 Php
QUALIFICATIONS:
Graduate of B.S. in Computer Engineering, Computer Science or any IT related discipline
Must be familiar on various security concepts and tools
Must be familiar with ITIL processes
Familiarity with various IT Operations processes
3-5 years’ work experience...
...*Walk the customer through the problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer...