...SLA)
• Provides over-the-phone technical support/assistance for the troubleshooting of... ...the progress and status of all cases and IT-related concerns to ensure that the service... ...experience in Service Desk operations and management
• Must be familiar with internet usage,...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000... ...· Identify recurrent trends and advise the Problem Manager
· Liaison with other Service Management Services including...
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels
Track, categorize, prioritise, and... ...enquiries
Identify recurrent trends and advise the Problem Manager
Liaison with other Service Management Services including Problem...
20000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
33000 Php
...we have for you:
- Customer Service Representative
- Technical Support Representative
- Sales Representative
- Travel Associate
-... ...be discussed during the interview.
We have limited job offers available here! Grab our jobs today before it runs out!
APPLY NOW!
40000 Php
URGENT HIRING - VIRTUAL 1 DAY HIRING HIRED AGAD!
"IT HELP DESK"- NO ASSESSMENT. UP TO 40K SALARY OFFER
Job Requirements:
***Bachelor... ...Service Desk experience in a BPO setting and/or technical role supporting corporate users in a similar environment. (Laptop/OS/Microsoft/...
Qualifications
• College/University Degree in Computer Science, Engineering, Mathematics or Management
• 10+ years of experience in IT with at least 5 years as a manager
• Must have prior experience as a Delivery Manager
• Must have experience working with .NET,...
...The Contact Centre and Virtual Assistant Team support and develop the effective transition of operational management. We are responsible for the technical support leadership... ...Applications.
A Day in the Life
As the IT Manager, you will be responsible for managing the...
...Responsibilities
• Key person for IT infrastructure-security projects
• Develop... ...• Contribute to the security and risk management of the infrastructure by building systems... ..., assess, and mitigate risks
• Provide support for the introduction of new/incoming technologies...
We are looking for an IT Support Engineer to join our rapidly expanding team who will provide technical support to our user base across... ...and provide ad-hoc support at HelloConnects employees homes.
Manage and communicate with vendors and service providers.
Maintaining...
180000 Php
...development life cycle (SDLC), business analysis and various project management tools.
Proficient in business process and system impact... ...to review test scenarios/scripts/cases
Knowledge in different IT platform and collaboration tools
Ability to create informative...
...anywhere in the world.
Lycopodium is currently recruiting for an IT Support Officer to join our growing team in Manila.
The tasks you'... ...User account unlocks and password resets. (ADM accounts are managed by sys admin team).
MFA user setups and resets.
Site...
180000 Php
...DESCRIPTION / NATURE OF WORK:
• Mediates between business and IT units in respective of system requirements. Translates the business... ...life cycle (SDLC), business analysis and various project management tools.
• Proficient in business process and system impact analysis...
250000 Php
IT Director - BPO
Qualifications:
● A bachelor’s degree in computer science,... ...Outsourcing market.
● Demonstrated a successfully managed IT infrastructure, IT budgets, software... ...that aligns with our business goals and supports our growth plans.
You will supervise all...
IT Support Specialist
Position Description
As a Desktop support, you will be supporting the employees with the installation and configuration of the computer hardware, software, systems, networks, and printers.
Your future duties and responsibilities
• Installing...
...Annotator
Company: Welsend Global Services Inc.
Location: Three World Square, McKinley Hill, Taguig City
Company Industry: IT-BPO
Budget: Php 20,000 Php 25,000
Responsibilities:
# Use standard annotation tools to identify and label various objects such...
...the world.
Job Description:
The Information Technology (IT) Audit Manager is a role within IA that will report to the Head, Data Analytics and Technology, Internal Audit Asia. The incumbent will support the execution of complex technology-related audit engagements...
~1st line ON-SITE support to internal staff and to customers who are experiencing issues with
~ Windows desktop and laptops.
~ Printer... ...of Microsoft Office & O365 Administration.
~ Vendor Management, coordinate and escalate issues to the vendor for immediate Resolution...
100000 Php
...At least 2 years experience in technical support (can be BPO but preference is service desk... ...Job Description:
> Provide IT Infrastructure support and service to all... ...team in areas of Password resets, incident management & request fulfillment in service areas of...
...*Walk the customer through the problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer...
The IT Specialist will be responsible for daily IT Support functions like the following:
- IT Hardware and Software Support (laptops, printers, routers, PC... ..., Zoom)
- Network Support
- IT Inventory Management
- User Training
- IT Process Documentation...
...Job Description
· Responsible for managing technical tasks, installation and configuration IT shop floor equipment such as mini-PC/ PC and other computer- electronic... ...servers and networks.
· Provide day to day IT support hardware in the operations floor (computer, label...
...IT SUPPORT
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme... ...configuration, designing solutions to address client needs, managing software implementation lifecycle, handling data import/export...
...Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
~4 years up experience in Project Management.
~ Has experience in Agile and Waterfall Methodology.
~ End-to-end process of Project Management.
~ Must be familiar with...
...What you will do:
Day-to-day application support and application monitoring
Follow escalation procedures during outages
Covers... ...Creates queries from scratch for business request &/or other IT groups
Maintains knowledge-based page (Modify, Update, Create...
...The Project Manager is responsible for organizing people and time resources and seeing the project through from inception to completion... ...Education – At least graduate with a Bachelor’s or Master's Degree in IT, Computer Science, Engineering, or any related course.
●...
55000 Php
...of the bank’s information is preserved at all times.
• Executes IT Security Operations processes and activities accordingly.
• Identify... ...users etc. to ensure current and appropriate systems access
• Manage the information security function in accordance with the...
16000 Php
...6 MONTHS’ EXPERIENCE OR NO JOB EXPERIENCE CAN APPLY!
• ACADEMICALLY DONE GRADUATING STUDENT CAN APPLY!
• Can communicate and track IT activity with remote back-end teams.
• Good communication, technical, analytical, problem-solving, and leadership skills.
• Has technical...
...GENERAL RESPONSIBILITIES:
The IT Asset Management Specialist is responsible for overseeing the life-cycle management of all system information... ...the organization. The Asset Management Specialist plays a supporting role in planning, designing, and implementing the asset...
25000 Php
...through features and functionalities. You will conduct regular IT systems checks and maintenance activities, and participate in IT... ...hardware, networks, and peripherals.
* 1 to 2 yr experience as an IT Support
* Can START ASAP
* Willing to work in night shift, mid-shift...