25000 Php
Role Overview:
Role Responsibility:
1. User Support
• Receive, document, and prioritize issued tickets from IT help desk system, and help ASC/OSMC/ADC staff in the use of existing applications or services.
• Attending user call and sorting IT technical issues...
180000 Php
...Excellent written and oral communications skills
Ability to conduct and analyze business testing to review test scenarios/scripts/cases
Knowledge in different IT platform and collaboration tools
Ability to create informative analysis and concise presentation materials
180000 Php
BRIEF JOB DESCRIPTION / NATURE OF WORK:
• Mediates between business and IT units in respective of system requirements. Translates the business requirements into functional design to achieve the end-state requirements.
• Conducts process re-engineering, research and analysis...
21000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
250000 Php
...senior technology leadership role, preferably in the BPO, Contact Center, or Outsourcing market.
● Demonstrated a successfully managed IT infrastructure, IT budgets, software development, and systems architecture.
● Deep understanding of technology trends, best...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
73000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels
Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre
Monitoring call volumes and trends to identify potential major incidents...
55000 Php
...database to ensure the confidentiality, availability and integrity of the bank’s information is preserved at all times.
• Executes IT Security Operations processes and activities accordingly.
• Identify and address exposures to accidental or intentional destruction,...
100000 Php
...transition to hybrid setup)
> Willing to be assigned in McKinley, Taguig
> Can start immediately
Job Description:
> Provide IT Infrastructure support and service to all users in English and Chinese as well as provide technical assistance for the team in areas...
IT PROGRAMMER
- Graduate of BS IT, Computer Science or its equivalent
- Will handle technical trouble shooting needed of the company
- Well informed with the use of software and hardware use in computer
- Has knowledge with basic desktop hardware troubleshooting
-...
The IT Specialist will be responsible for daily IT Support functions like the following:
- IT Hardware and Software Support (laptops, printers, routers, PC, Google Workspace, Zoom)
- Network Support
- IT Inventory Management
- User Training
- IT Process...
25000 Php
...resolving customer queries, recommending solutions, and guiding users through features and functionalities. You will conduct regular IT systems checks and maintenance activities, and participate in IT projects as required.
What will make you stand out
* At least...
33000 Php
...Good to excellent in verbal, listening, and communication skills.
• with BPO experience is a plus but NOT required
Further details will be discussed during the interview.
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Job Responsibilities:
• Collaborate and interface with ICT hiring managers and stakeholders in identifying the hiring needs.
• Responsible in sourcing and recruiting high end talents and industry leaders using different methodology, ensure best suite candidates are ...
16000 Php
Duties and Responsibilities of IT Services Desk
1. Serve as the first point of contact for customers seeking technical assistance over the phone or email.
2. Perform remote troubleshooting through diagnostic techniques and pertinent questions.
3. Determine the best...
...maintaining working software
Collaborate with business analysts, data engineers, QA/application specialists and DevOps and other IT functions
Participate on interesting projects and innovations that help company grow
What you should have:
~ Minimum 3-4 years...
...technology company building solutions in Australia and N. America, with offices in Sydney, Manila, and Denver. We're looking for passionate IT Administrators that love being technology wizards troubleshooting the impossible, solving the unsolvable, supporting those in need...
...Response (IVR), Intelligent Virtual Agent (IVA), Reporting, Analytics, Network, and Client Applications.
A Day in the Life
As the IT Manager, you will be responsible for managing the support of a highly visible and dynamic contact center function. This collaborative...
...formerly known as Leisure and Resorts World Corporation) is a publicly listed company (PSE: PLUS). With over 20 years of expertise under its belt, DigiPlus ushered its unbeatable dominance in the Philippine retail gaming market by forging an empire of world-class multi-...
Job Role : IT Auditors
Job Description :
Qualifications :
Bachelor's degree in IT, Computer Science, Accounting, Finance and the like
At least 1-2 plus years of experience in IT Risk and Compliance
Design IT Risk Controls framework such as IT SOX framework
Implementation...
...Business Management or equivalent; Master’s Degree is ideal
Related Experience – At least 7 years of experience in selling relevant IT products and services
Experience in working with senior management to align sales strategies and solutions
Must have experience...
...documented and obtains sign-off from a client on the specifications.
● Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.
● Ensures general understanding of high and low-...
...be assigned from time to time.
JOB SPECIFICATIONS :
● Education – At least graduate with a Bachelor’s or Master's Degree in IT, Computer Science, Engineering, or any related course.
● Related Work Experience – At least 5 years of experience as an IT Professional...
...audit team; review, prepare and summarize audit reports; and recommend improvements to the performance, integrity, and compliance of the IT, OT, and information security management processes and systems within AP CSUs and BU
Minimum Qualifications
Bachelor’s Degree...
...Are you ready to make an impact? We are hiring for a Corporate/IT Recruiter.
Join Infosys BPM Philippines and jumpstart your career!
The successful incumbent will manage our support and leadership hiring demands. He/she will be performing a world-class end to end...
What you will do:
Works directly with different Scrum Teams to solve requests and tasks.
Communicate and roll-out new process workflow and new diagrams if needed to Scrum Teams
Design and implement build, deployment, and configuration management for Scrum Teams...
...Job Title : Head of IT
Company Overview :
A leading provider of financial services, specializing in Foreign Currency Exchange and Pawnshop services. With a strong commitment to customer satisfaction and innovation, we have established a significant presence in the...
Job Location
Taguig City Job Description
Responsible for the design, development and maintenance of the solutions. Entails R&D, engineering, integration and support, and requires experience in developing standards, best practices, reference architectures, and enterprise...
...audit team; review, prepare and summarize audit reports; and recommend improvements to the performance, integrity, and compliance of the IT, OT, and information security management processes and systems within AP CSUs and BU
Minimum Qualifications
Bachelor’s Degree...
...life insurance
~ Annual Performance Incentive
~ Annual Appraisal
~20 Paid Time Off (PTO) per year
Position Summary:
The IT Operations Supervisor will be part of Global Business Center Information Technology team and will report to IT Operations Manager....