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- ...Key Responsibilities User Support & Troubleshooting Serve as the first point of contact for all IT-related inquiries via chat, email, ticketing system, or phone. Troubleshoot and resolve basic technical issues including: Password resets and account lockouts Email...
- ...Provide technical support to end-users via phone, email, and in-person. Troubleshoot hardware and software issues, ensuring prompt resolution. Maintain and update IT documentation and user manuals. Assist in network and system maintenance, including installation...
- ...Description Provide first-line technical support to end-users for hardware and software issues. Troubleshoot and resolve technical... ...support requests in the ticketing system. Assist in maintaining IT inventory and ensuring all equipment is up-to-date....
- ...IT Support Staff provide technical assistance and support to ensure the efficient operation of an organization’s IT systems. This role involves troubleshooting hardware and software issues, maintaining systems, and assisting end-users with technology-related needs. IT...
- An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyz With atleast 1-2 years experience
- ...and software problems Ensure systems and networks are running smoothly Document issues and solutions ~ Basic knowledge of computer systems and software ~ Good problem-solving and communication skills ~ Previous IT support experience is a plus...
- ...Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose... ...field Experience Level: Less than 1 year of experience in IT support roles Skills and Competencies: Proficiency in IT infrastructure...
- ...and configure computer systems and applications. Maintain and update documentation for support processes. Train users on new technologies and software. Collaborate with IT team to improve systems performance. Educational Qualifications: Bachelor’s degree in...
- ...An IT Specialist manages, supports, and maintains an organization’s technology infrastructure. This includes computer systems, networks, software, and hardware, ensuring they function effectively and securely. Install, configure, and maintain hardware and software systems...
- ...We are looking for someone who can support our restaurant branches with POS and network issues. Your job is to make sure every store can... ...Responsibilities Can Assist in the planning and execution of IT projects Perform remote troubleshooting through diagnostic techniques...
- ...We are looking for a Senior Support Engineer (IT Support) to provide expert technical support and ensure smooth IT operations across our organization. The ideal candidate is highly skilled in troubleshooting, resolving IT issues, and supporting end-users with excellent...
- ...Job title: Sr. Support Engineer (IT Support) Account: Support and Leadership Work set up: Hybrid (3x onsite / week) Work shift: Onsite Salary: Up to 34K package Start date: ASAP Shifting: Rotational Shift The Senior Support Engineer is required to provide...
- ...curriculum) or SHS Graduate (new curriculum) • Strong English communication and customer service skills • Willing to work onsite in IT Park, Cebu City • Must be available to start on June 10, 15, 17, or 29, 2026 • Amenable to shifting schedules, weekends, and...
- ...Summary Responsible for providing on-site or remote assistance and support for diverse application, hardware, and network concerns... ...configurations are provided. Conducts comprehensive assessments of IT assets, identifying outdated or malfunctioning units and...
- ...Provide technical assistance and support for incoming queries and issues related to hardware and software. Diagnose and resolve technical... ...and create user guides. Assist in the management of IT inventory and resources. Qualifications: Educational Qualifications...
- ...Hello, Telecommunications Professionals! We are currently hiring IT Engineer! Responsibilities Provide IT technical support for office software and desktop faults for Chinese employees and local employees in the corresponding area; Provides troubleshooting and repair...
- ...The IT Consultant will be responsible for supporting the DC2 Cebu IT Distribution Center, with primary focus on the Warehouse Expansion Project. The role requires hands-on expertise in IT infrastructure deployment, PTL system configuration, network and hardware setup...
- ...Description Manage and maintain the organization's IT infrastructure, including servers, networks, and hardware. Monitor system... ...sensitive data and information systems. Provide technical support and guidance to staff on IT-related issues. Conduct regular system...
- ...implement service packs, patches, and hotfixes as required · Act as a technical liaison between IT and business users in collaboration with Business System Analysts · Support testing activities for internally or externally developed functionality against defined...
- ...Design, implement, and maintain IT infrastructure, including hardware, software, and networks. Troubleshoot and resolve technical issues to ensure optimal system performance. Monitor system performance, security, and updates. Collaborate with teams to assess...
15000 - 22000 Php
...Specialist/Associate is responsible for providing administrative support to the sales team, as well as new leads qualifying them for... ...identifying potential clients, understanding their needs, and offering IT solutions that align with their business objectives. The primary...- 22K Basic Pay + FREE HMO Upon Start Date Onsite (IT Park, Cebu City) for 6 months before WFH A day in the life of a Customer Service Representative includes . . . Performing detailed research into production problems at all stages of book publishing process and...
- ...COMPANY PROFILE: This is a multinational IT company and well-known in different countries. They focus on delivering quality service... ...000 employees worldwide. Position: Spanish Customer Help Desk Support Company Industry: IT/BPO Company Work Location: Cebu City...
- ...FREE HMO Coverage Starting on Day 1 Work Setup: Onsite at Cebu IT Park for the first 6 months, with the opportunity to transition... ...Deliver exceptional customer service through proactive and responsive support tailored to each author's needs Build and maintain positive,...
- ...Tech Support (Domestic ) will do the following: ~ Provide technical support to internal and external customers for Capital Equipment,... ...tracking tools. ~ Ability to interpret technical info and explain it clearly to customers. ~ Good verbal communication for...
- ...COMPANY PROFILE : One of the leading Japanese IT companies in Cebu. This Japanese owned IT provides web development services and... ...as the fastest growing IT firm Position: Japanese Helpdesk Support Company Industry: IT Company Work Location: Cebu City...
- ...establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product... ...for Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local...
- ...customer official credit terms and manage outstanding accounts on time. Minimum Qualifications ~ Graduate of any Business Course or its equivalent ~1 year of experience in sales or business development and account management ~ Work experience in AV/ IT system...
- ...LOCATION: IT PARK, LAHUG, CEBU CITY (WORK ONSITE) Start your career or take it to the next level with a dynamic customer support team! We are looking for motivated Customer Service Representatives who are passionate about delivering excellent service and creating positive...
- ...developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. • Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project. MUST-...