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- ...IT Service Desk Support is responsible for acting as the initial point of contact for clients phoning or emailing for technical support. Using relevant inquiries and diagnostic techniques to perform remote troubleshooting. identifying the optimal solution in light of the...
- ...Handle customer questions, incidents and service requests Communicate in the language of... ...a realistic estimate of the time it will take to resolve an incident or request... ...Escalate ticket to the appropriate level 2 support team and ensure ticket hand off, whenever...
- ...Description We are seeking an experienced IT Service Desk & SNOC Analyst to join our team in Southeast Asia. The ideal candidate will have a strong background in IT support and network operations, with a commitment to delivering exceptional service to our clients....
33000 Php
...software - Follow up with customers to ensure satisfactory service Qualifications: - Completed 1st Year in College -... ...experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared Services (must be...M and J Solutions Provider Inc.
Taguiga month ago- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration...
Angello Quirimit
Taguiga month ago 45000 Php
..., a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative... ...problem-solver with excellent customer service skills and a detail-oriented mindset. In... ...'ll be pivotal in providing remote IT support, ensuring our clients receive top-notch...Intelligent Technical Solutions (ITS)
Makatimore than 2 months ago- ...incident report via email, phone, walk-in or service portal. Provide general guidance on... ...benefit. Endorse ticket to end user support and or other IT service providers as per process flow... ...onsite support General Service Desk Services Receive, log, prioritize, and...
- ...Description We are seeking a Lead IT Service Desk professional to oversee our IT support operations in the SEA region. The ideal candidate will have a strong background in IT support, a passion for customer service, and the ability to lead a team to deliver exceptional...
- ...The Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical... ...and support a team of Service Desk Analysts in daily operations Monitor and...
80000 Php
Make your next big career move by applying as KMC Solutions’ next IT SERVICE DELIVERY TECHNICIAN (GERMAN-SPEAKER) The IT Service Desk Analyst will be responsible for providing first-level support for the EMEA region, with occasional support for the Americas and APAC...KMC Solutions
Santa Rosa City, Lagunaa month ago- ...care. List of vacancies we have for you: • Customer Service Representative • Technical Support Representative • Sales Representative • Travel Associate... ...the interview. We have limited job offers available here! Grab our jobs today before it runs out! APPLY NOW!
Orbit Teleservice NCR
Mandaluyongmore than 2 months ago - ...organisations through complex digital decisions. The Service Desk Representative is responsible for support of all desktop hardware, software and... ...provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive...
- ...We are seeking a detail-oriented and customer-focused Service Desk Analyst to join our IT support team. The successful candidate will be responsible for providing first-level technical support to end-users, resolving IT-related issues, and ensuring smooth day-to-day operations...
- ...center ~Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned ~Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity...
- ...as the primary point of contact for all IT-related inquiries and issues via phone,... ...of technical issues, resolutions, and service requests. Qualifications: ~ Bachelor... ...). ~1-2 years of experience in IT support or service desk roles. ~ Experience in any ticketing...
- ...About The Opportunity This Service Desk Analyst position is a Remote Philippines based... ...timely and accurate tier one technical support to all clients generated from calls and... ...experience in a Help Desk/Service Desk or other IT role. Experience with using and...Remote job
- ...Signing Bonuses & other Premium Benefits for you to enjoy. We are currently hiring for the following accounts Customer Service Technical Support Travel Account Hotel Reservation Account Healthcare Account Financial Telco Nonvoice Food Delivery Account...
Orbit Teleservice NCR
Marikinamore than 2 months ago - ...Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for... ...emails for IT issues and queries to IT support Triage incoming support issues,... ...tier support. Assist users with Level 1 Service Desk requests such as password resets and fax,...
- ...Line of Business: Services Position Description Service Desk Analyst - Level 1 Services - Managed Service Delivery... ...with customers and other support staff • Clear and concise information... ...to team’s ability to achieve its maximum goals • Proactively...
- ...Required: Minimum of ITIL foundations certification, higher levels are desirable. Minimum 3 years experience in a Service Desk, IT support role or equivalent. Microsoft Certified Professional (MCP) or Fundamentals certification. Nice to have: G-...
