50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
Eteam Workforce Private Corporation
Taguig
21 days ago
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels... ...incidents and request reported to the Service Centre
Monitoring call volumes and... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
ETeam PH
Taguig
28 days ago
...completed properly and within Service Level Agreements (SLA)
• Provides... ...over-the-phone technical support/assistance for the troubleshooting... ...and status of all cases and IT-related concerns to ensure... ...delivery of technical and service desk services and support to the IT...
Radix Systems Services Corporation
Taguig
9 days ago
40000 Php
We are Hiring for IT Service Desk | Earn up to Php 40,000 | Online Process Only
- Company Profile: A trusted company the provides IT consulting... ...resolving customer technical questions that needs technical support
• Provide necessary online security support.
• Identifying...
JK Network Services
Pasig
more than 2 months ago
100000 Php
...Cantonese
> At least 2 years experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule,... ...Can start immediately
Job Description:
> Provide IT Infrastructure support and service to all users in English...
TASQ Staffing Solutions
Taguig
16 days ago
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical Skills
Problem Solving
Job Title: Multilingual Service Desk Analyst (Polish)
Category: Service Desk / End User Services... ...experience in one of the world’s largest IT and business consulting services...
Manpower Core Group Inc.
Taguig
2 days ago
21000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
METACOM EASTWOOD
Mandaluyong
a month ago
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
Metacom Solutions
Taguig
a month ago
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for the... ...Service Desk objectives.
Be responsible for primary user support and customer service:
1. Respond to queries from all calls,...
BEST CAREERS AND OPPORTUNITIES
Quezon City
a month ago
120000 Php
We are Hiring for IT Service Desk Lead | Earn up to Php 120,000 + Peripherals Provided | Online Process Only
- At least 2-5 years’ experience as Service Desk Lead
- Salary is range Php 80,000-120,000 (Negotiable)
- Bachelor’s degree in IT or any related field
- Metro...
JK Network Services
Quezon City
more than 2 months ago
...field
• At least 1-2 years’ service desk experience with Service Now background... ...:
• The Service Desk Analyst will be responsible for... ...tickets
• Experience in resolving IT issues via phone/email/chat... ...Willingness to work in 9 x 5 support environment including working...
Gratitude Philippines
Cebu
a month ago
...language
• Good computer and IT technical skills
• Solid analytical... ...mapping ability
• Proactive, service-minded, and able to multi-task... ...• Previous Service Desk experience
Others
• Willing... ...Responsibility Program
Skills:
Delivery Support
Implementation Management
Recruiter PH
Manila
more than 2 months ago
...Department: Service Delivery
Reports to: Technical Team Lead... ...Incident Management
Diagnosing IT infrastructure errors... ...1 year experience in Service Desk, IT help desk or related role.... ...providing complete IT solutions and support including 24X7 Helpdesk, SOC,...
...the customer through the problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer...
...JOB SUMMARY
The Service Desk Analyst provide first level support for incident and service request report from Service Desk System, Email, Chat, Calls and walk in.
DUTIES AND RESPONSIBILITIES
-Answering the service desk phones and chats.
-Response to service...
...end-users seeking technical support.
Problems include password... ...handheld problems, and other IT related issues.
Provide effective... ...troubleshooting to resolve service requests/ issues. Ensure all... ...years experience as Service Desk Analyst or any related experience...
TELUS International Philippines
Taguig
6 days ago
...Responsibilities
Provide onsite, in-person technical support to all employees via support ticketing... ...steps and escalating to other IT teams as necessary
VPN related issues... ...Actively coordinate with team members and other service support groups to effectively resolve...
...Step into an enticing opportunity in the IT services industry offered by our client, where... ...hours entirely for yourself. As Service Desk Analyst , you will be at the forefront of... ...-line responses for phone and email IT support requests, ensuring swift resolutions to...
...Open, log, prioritize, assign, close tickets logged in the IT Service Desk
Query the User for all relevant information concerning the... ...Excellent interpersonal skills to foster cooperation among users, support teams and peers.
What's in it for you?
HMO on Day 1 (...
...Role Overview: A Service Desk Support Analyst is a key member of the Service Desk team, responsible for providing technical assistance and support... ...contact for end-users seeking technical assistance or reporting IT-related issues.
Log, categorize, prioritize, and assign...
Atticus Advisory Solutions Inc
Pasig
3 days ago
...The IT Service Desk Analyst is responsible for providing first level support through taking calls or tickets and handling resulting incidents or service requests, using the incident management and request fulfillment process, in line with Service Desk objectives and SLA...
...into the company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT... ...you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value...
...Responsibilities:
Provides technical support to the enterprise, third-... ...channels: email, chat, self-service, inbound/outbound calls... ...these policies and directives in its absolute discretion and... ...of experience as IT Service Desk analyst
~ Knowledgeable in ticketing...
UnitedHealth Group
Muntinlupa
4 days ago
...calls, chat, and electronic forms, regarding IT issues and queries.
Troubleshoots and... ...follow-up and resolution within our SLA (Service Level Agreement)
Responds to escalation... ...high degree of customer service for all support queries and adheres to all service...
...Nezda is looking for IT Service Desk Analyst.
Qualifications:
Graduate of IT, Computer Science or any related courses.
With at least 1-3 years experience as IT support technician, IT service desk or technical support.
Job Description:
Responsible in providing...
...continuously expanding its global footprint with around... ...technology and services for financial institutions... ...Championing a collaborative, supportive and flexible work... ...and competent IT Service Desk Agent to become the new... ...as an IT Service Desk Analyst or comparable role
~...
...global consulting business that supports over 3,000 family businesses... ...unprecedented range of products and services to move their business forward... ...zones.
• Undertake Service Desk projects, such as desktop... ...working in Customer Service; IT Service Desk and or Telecommunication...
...recruitment and consultancy services to meet your specific needs and... ...About the Role:
Service Desk Analyst is part of the Technology and... ...providing first line technical support for hardware, software and... ...business providing support of IT services to a dynamic
fast...
Resource Solutions Limited
Makati
2 days ago
...prestigious University of Cambridge.
We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service... ...Desk Team responsible for providing IT services and support across employees of the Cambridge University Press...
...JOB TITLE: IT Service Desk Analyst
WHO WE ARE:
Optum is a part of the UnitedHealth Group, a Fortune 5 company, serving 125 million individual... ...:
Positions in this function provide technical support to the enterprise.
This function includes employees working...