Search Results: 34,743 vacancies
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels... ...incidents and request reported to the Service Centre
Monitoring call volumes and... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
...completed properly and within Service Level Agreements (SLA)
• Provides... ...over-the-phone technical support/assistance for the troubleshooting... ...and status of all cases and IT-related concerns to ensure... ...delivery of technical and service desk services and support to the IT...
40000 Php
We are Hiring for IT Service Desk | Earn up to Php 40,000 | Online Process Only
- Company Profile: A trusted company the provides IT consulting... ...resolving customer technical questions that needs technical support
• Provide necessary online security support.
• Identifying...
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical Skills
Problem Solving
Job Title: Multilingual Service Desk Analyst (Polish)
Category: Service Desk / End User Services... ...experience in one of the world’s largest IT and business consulting services...
100000 Php
...Cantonese
> At least 2 years experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule,... ...Can start immediately
Job Description:
> Provide IT Infrastructure support and service to all users in English...
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for the... ...Service Desk objectives.
Be responsible for primary user support and customer service:
1. Respond to queries from all calls,...
...language
• Good computer and IT technical skills
• Solid analytical... ...mapping ability
• Proactive, service-minded, and able to multi-task... ...• Previous Service Desk experience
Others
• Willing... ...Responsibility Program
Skills:
Delivery Support
Implementation Management
...their resolution in logs
Follow-up and update customer status and information
Attend trainings required to improve customer service
Help analyze pareto of issues, root cause, and propose improvements
Attend once a week meeting with the Manager for process improvement...
...provider is looking for a stellar candidate to fill the role of IT Service Desk for Business Applications for its client based in Makati... ...role.
Duties:
• Act as a single point of contact for the supporting business applications as well as the back-end application...
...the customer through the problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer...
...Department: Service Delivery
Reports to: Technical Team Lead... ...Incident Management
Diagnosing IT infrastructure errors... ...1 year experience in Service Desk, IT help desk or related role.... ...providing complete IT solutions and support including 24X7 Helpdesk, SOC,...
16000 Php
LOCATION: Sr. Ave, Quezon City
Qualifications:
- A graduate of IT or any related course
- With at least 6 months or 1 year of experience as a Service Desk or similar role
- Knowledgable about the ticketing system
- With good communication skills
Responsibilities...
Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
18000 Php
-Provides IT support / technical assistance to the whole team / company.
-Analyze the requirements of the company and organize IT resources... ...equipment, network configuration, operating procedures, and service records relating to network hardware and software.
-Responds...
...JOB SUMMARY
The Service Desk Analyst provide first level support for incident and service request report from Service Desk System, Email, Chat, Calls and walk in.
DUTIES AND RESPONSIBILITIES
-Answering the service desk phones and chats.
-Response to service...
...Responsibilities
Provide onsite, in-person technical support to all employees via support ticketing... ...steps and escalating to other IT teams as necessary
VPN related issues... ...Actively coordinate with team members and other service support groups to effectively resolve...
...Role Overview: A Service Desk Support Analyst is a key member of the Service Desk team responsible for providing technical assistance and support... ...prioritize and assign incidents and service requests in the IT service management (ITSM) system.
Gather relevant information...