...Become part of a team where your efforts not only propel business triumphs but also enrich the fabric of your own existence. As L1 IT Service Desk Analyst , you will take on the crucial responsibility of delivering first-level technical assistance to all users, addressing...
...driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT-related incidents or requests.
By working in an ITIL-aligned...
City of Shakopee, MN
Philippines
1 day ago
...Leaving the Country!
Step into an enticing opportunity in the IT services industry offered by our client, where global possibilities... ...concludes, you have dedicated hours entirely for yourself. As Service Desk Analyst , you will be at the forefront of providing efficient...
...Job Summary
The SERVICE DESK LEAD personnel is responsible for overall resolution of IT tickets and corresponding SLA related to IT Operations. She has direct access to internal customers and managers in view of completing various IT services particularly first-level...
...your career with TTEC’s award-winning employment experience. As a Service Desk Technician working remotely in the Philippines you’ll be a part... ...our Great Place to Work® certification in the Philippines says it all!
What You’ll Do
You’ll work closely with our clients,...
...L1 Support through all Business Interactions in accordance with IT Global Policies & Procedures
Resolve L1 incidents within... ...staff and systems
Work on special projects as assigned from the Service Desk Manager. Ensure all jobs are documented and closed correctly to...
Travel + Leisure Co.
Philippines
1 day ago
360000 Php per year
...Series Consulting provides managed services for medium sized organisations. With tens of thousands of end users supported across hundreds... ...infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
Providing Level 2 support and...
..., automation of the above where appropriate.
Documenting procedures, fixes and other useful information as part of a working service desk.
Receive, manage and resolve service desk tickets, working to SLAs.
Implementing and managing effective monitoring solutions...
Cloudstaff
Philippines
1 day ago
...Job Description
As Service Desk Technician Level I , you will provide support for our business customers by fielding service calls regarding... ...maintaining an accurate Service Desk knowledge-based tool (IT Glue)
Requirements
Required Experience:
. At least 1...
...challenging and relevant issues in financial services and technology. Our talented people... ...and develops new solution approaches to the IT environment.
Other related duties assigned... ...least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support)
Hybrid...
...to the conclusion.
● During change, acts systematically to respond to day-by-day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements.
● Responds to common requests for service...
UGS_MNL Ubiquity Global Services, Inc.- Manila
Philippines
5 days ago
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
...the country’s largest
provider of offshoring solutions.
Service Desk Analyst , be 100% YOU with MicroSourcing!
Job Responsibilities... ...support and guidance to end-
~ users on a wide range of IT issues, including desktop applications,
~ email, printing,...
...in our client's global operations, providing essential support to customers while enjoying the flexibility of remote work. As a Service Desk Analyst , you will remotely support customer requests and incidents by phone and email. Your responsibilities will include...
...Flexibility
Are you someone who thrives on providing top-notch customer service and wants to play a pivotal role in the global retail sector Our client invites you to join their team as a Service Desk Analyst . In this position, you'll have the chance to indulge in your...
...Zealand and Asia.
Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative,... ...Innov8 continuously. We Celebr8 life.
Position Summary
The Service Desk Admin I - Platform works directly with our Partners to address...
...ABOUT THE CLIENT:
A leading and award-winning Australian IT services and solutions provider, Data#3 Limited (DTL), is focused on helping... ...Enterprise Toolset
Provide escalation support for Service Desk Analysts through Queue Management, Knowledge Review, and...
Booth & Partners
Philippines
2 days ago
...Job Description
We are seeking a dynamic, transformational leader to join our team as the Senior Director of Corporate IT Service Desk. The ideal candidate will possess a blend of operational and automation skills, dedicated to driving high-quality customer service...
...the company's computer systems, network systems, and communication systems. This position also plays an important role in championing IT and Data Security measures and IT compliance measures.
Duties & Responsibilities
Install and support LANs, Network segments,...
...I. JOB DESCRIPTION
The Service Desk analyst is the point of contact for reporting IT related incidents and requests. Using a ticketing system and other tools, employee concerns are logged, monitored and pursued to a satisfactory conclusion within the prescribed service...
Trends Group, Inc.
Philippines
5 days ago
...dare to do different, we want to meet you.
About The Role
Service Desk Analyst is part of the Technology and Transformation Team for... ...This is a critical role within the business providing support of IT services to a dynamic
fast-growing business.
Key...
...· Maintaining service requests (tickets) via Connectwise and providing incident/issue resolution within established Service Level Agreements... ...and tasks.
Qualifications:
• Bachelor's degree relevant to IT
• Ability to troubleshoot IT problems
• Knowledgeable on the...
...Job Description - Principal IT Specialist (User Services) (240301)
Job Description
Principal IT Specialist (User Services) - ( 240301 )
Description... ...the user interface and the user journey on the IT service desk (AskIT) and other digital channels. You will also oversee...
Asian Development Bank
Philippines
3 days ago
...We are on the lookout for a highly skilled and experienced Level 3 Service Desk Engineer to play a key role in our IT support team. The successful candidate will be the cornerstone in resolving the most intricate technical issues escalated by Levels 1 and 2 support teams...
...excitement, knowing that your work holds significant meaning. The 1st Line Service Desk Technician roles are very much in the front-line of support to our client's customers across the business. It is an important role because it is instrumental in setting the perception...
...Who We Are
CAI is a global technology services firm with over 8,500 associates worldwide... ...freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create... ...oriented Bilingual Japanese/English Service Desk Analyst to provide Level 1 technical...
...Job Title: Service Desk Senior Manager Job Summary:
We are seeking a highly skilled and experienced Service Desk Senior Manager to oversee and lead our service desk team. The ideal candidate will have extensive experience in managing service desk operations, with...
...prioritize and gather necessary information pertaining to each reported issue.
Resolve or redirect issue for resolution within service level agreement timeframe.
Provide excellent customer service with a friendly positive attitude.
Stay current in evolving technologies...
...Description
About the Client:
Insentra started out as four IT professionals in a Sydney garage. Today, they're a global team... ....
Job Summary:
We are looking for an experienced Service Desk Engineer to provide responsive proactive support. A Service Desk...
...IT Workplace Services Engineer
The IT Workplace Services Engineer is responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the efficient functioning of IT equipment. This role involves installing, configuring...
ING Bank N.V.
Philippines
4 days ago