25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
16000 Php
LOCATION: Sr. Ave, Quezon City
Qualifications:
- A graduate of IT or any related course
- With at least 6 months or 1 year of experience as a Service Desk or similar role
- Knowledgable about the ticketing system
- With good communication skills
Responsibilities...
Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
...We are Hiring for IT Service Desk Lead | Earn up to Php 120,000 + Peripherals Provided | Online Process Only
- At least 2-5 years’ experience as Service Desk Lead
- Salary is range Php 80,000-120,000 (Negotiable)
- Bachelor’s degree in IT or any related field...
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives...
Be part of our company here at Mighty Lynx Solutions Inc. We are looking for a Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon City.
Job Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or related...
...of contact for phone calls, emails, chats, and self-service tickets from Home Credit employees regarding IT issues and queries.
• Provide initial assessment,... ...2 years and above working experience as IT Service Desk or Technical Support
• Experienced working in a dynamic...
...Nezda is looking for IT Service Desk Analyst.
Qualifications:
Graduate of IT, Computer Science or any related courses.
With at least 1-3 years experience as IT support technician, IT service desk or technical support.
Job Description:
Responsible in providing...
28000 Php
...motivated and customer-oriented individuals to join our team as Call Center Agents.
List of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative
Sales/Retail Representative
Travel and Hotel Associate
Healthcare Specialist...
...Summary:
The Service Desk Dispatcher is responsible for receiving tickets sent in from our clients via email. You will categorize the... ...assigning those tickets to our Service Desk Technicians.
What’s in it for you?
-Health Insurance (HMO)
-Competitive Salary
-...
...Cisco Unity 1 O
WebEx 1 O
SCCM 2 O
Excellent Customer Service Skills
Experience with Virtual Machines and Citrix
Knowledgeable... ..., and efficient documentation skills
Basic understanding of IT and insurance terminology preferred
Ability to work well...
-To provide excellent customer service to external and internal clients by answering calls in a timely manner, dealing with inquiries professionally... ...trainings.
-Monitors incoming fax messages and forwards it to concerned employees.
-Accomplishes all reasonable requests...
...and Responsibilities
Provide leadership to the Global Service Desk team to ensure proper levels of customer service are... ...maintained at optimal levels.
Maximize use of the current IT Service Management tools to accurately identify each incident,...
...the country's largest
provider of offshoring solutions.
Service Desk Analyst , be 100% YOU with MicroSourcing!
Job Responsibilities... ...support and guidance to end-
~ users on a wide range of IT issues, including desktop applications,
~ email, printing, and...
Triage, record, and maintain incidents/requests information to aid current and future resolutions.
Resolve incidents/fulfill requests at first contact.
Own (single point of contact), escalate, and coordinate the activities required to resolve the incident or fulfill...
...Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions...
...Troubleshooting computers, printers, and UPS, laptops, cellphones and other IT peripherals.
• Program and assist in editing and updating... ...• Effective communication skills, including speaking, writing, and active listening
• Good customer service and interpersonal skills
16000 Php
...GreenBelt 5, Makati
Qualifications:
At least 1 year of Front-Desk or Customer Facing experience
College level
Can work onsite... ...JOB FUNCTIONS:
1. To enforce and maintain outstanding customer service
2. To provide proper coordination between the patients and...
23000 Php
- Understand IT system layout
- Analyze and report technology issues
- Provide networking, hardware, and software support
- Communicate IT incidents to stakeholders
- Interact with end users and stakeholders
- Escalate problems to solutions groups
...Functions:
• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with... ...point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment...
...junior technicians, and demonstrate expertise in a wide range of IT areas.
Job Details
Level 3 ServiceDesk Engineer
Work... ...incident and request expectations within the schedule defined by the Service Desk Manager.
Collaborate with clients, team members, and support...
...Position: Service Desk Lead
Company Industry: IT Company
Salary: Php 70,000 – Php 120,000
Work Location: Quezon City
Work Schedule: 8:00 AM – 5:00 PM (Hybrid)
Benefits:
• Competitive salary package, company bonuses, and performance incentives
• Night...
...Every day, Global Payments makes it possible for millions of people to move money between... ...for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies... ...Provide leadership to the Global Service Desk team to ensure proper levels of customer...
...Systemantech is Hiring We're excited to announce 34 IT positions
Onsite Job | Quezon City... ...calls and e-mails received via ITG Help Desk hotlines and mailbox.
• Logged all... ...necessary.
• Receives and handles requests for service, following agreed procedures.
• Promptly...
Job Description
Responsibilities:
Greet and welcome guests in a professional and friendly manner.
Answer phone calls, emails, and inquiries in a prompt and courteous manner.
Manage room reservations, cancellations, and modifications.
Perform administrative duties...
50000 Php
...8,000 professionals across 9 delivery centers in the Philippines, we remains the country’s largest offshoring solutions provider.
IT Admin, be 100% YOU!
An IT Admin is expected to:
Manage and maintain network infrastructure, including routing switches, telephony...
...of updating computer software as well as upgrading software and systems.
• Keeping track of technological advancements and trends in IT Support.
Job Requirements:
• Bachelor’s degree of Computer Science or Information Technology
• 1 to 2 years of experience as an...
50000 Php
Requirements:
Bachelor's degree in computer science, information systems, or a similar field.
Master's degree may be preferred.
A minimum of 5 years' experience as a systems engineer.
Familiarity with operating systems, such as Linux and UNIX.
Preferably,...
50000 Php
Requirements:
Bachelor's degree in computer science, information systems, or a similar field.
Master's degree may be preferred.
A minimum of 5 years' experience as a systems engineer.
Familiarity with operating systems, such as Linux and UNIX.
Preferably...
...to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s... ...)
Upper Intermediate English, other language is a plus;
IT experience is a plus (MS products, Networks etc.);
Willing...