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- ...guide organisations through complex digital decisions. The Service Desk Representative is responsible for support of all desktop... ...above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical...
33000 Php
...and software - Follow up with customers to ensure satisfactory service Qualifications: - Completed 1st Year in College - At least... ...BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared Services...M and J Solutions Provider Inc.
Taguiga month ago- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration...
Angello Quirimit
Taguiga month ago 45000 Php
...Description Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing...Intelligent Technical Solutions (ITS)
Makatimore than 2 months ago- ...incident report via email, phone, walk-in or service portal. Provide general guidance on... ...Endorse ticket to end user support and or other IT service providers as per process flow... ...to perform onsite support General Service Desk Services Receive, log, prioritize, and dispatch...
- ...Description We are seeking a Lead IT Service Desk professional to oversee our IT support operations in the SEA region. The ideal candidate will have a strong background in IT support, a passion for customer service, and the ability to lead a team to deliver exceptional...
- ...~Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned ~Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity...
- ...Serve as the primary point of contact for all IT-related inquiries and issues via phone,... ...of technical issues, resolutions, and service requests. Qualifications: ~ Bachelor's... ...years of experience in IT support or service desk roles. ~ Experience in any ticketing tools...
- ...IT Service Desk Support is responsible for acting as the initial point of contact for clients phoning or emailing for technical support. Using relevant inquiries and diagnostic techniques to perform remote troubleshooting. identifying the optimal solution in light of the...
- ...The Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical expertise with leadership and coordination skills to provide high- ESSENTIAL...
28000 Php
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming...Sapient Global Services
Quezon Citya month ago- ...Description We are seeking an experienced IT Service Desk & SNOC Analyst to join our team in Southeast Asia. The ideal candidate will have a strong background in IT support and network operations, with a commitment to delivering exceptional service to our clients....
- About the job Quality Specialist - Service Desk (Clark) | Onsite Qualifications: Conduct process audits, deploy designed processes, analyze and report performance on quality. Conduct RCAs on transaction monitoring to create action plans to reduce errors and improve...
TASQ Staffing Solutions
Mabalacat City, Pampangaa month ago - ...years of training experience focused on soft skills and customer service At least 4 years of overall BPO experience A minimum of 2... ...environment Preferred: 2 years of experience training in service desk accounts Must be willing to work onsite and adhere to...
TASQ Staffing Solutions
Angeles Citya month ago - ...T he role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the...
- TASQ is looking for people with service desk trainer experience to work on site in Clark, Pampanga. Benefits: Quarterly performance bonus. Outstanding career development opportunities and fast-track career progression. Enjoy a fair work-life balance. HMO...
TASQ Staffing Solutions
Angeles Citya month ago - ...Staff4Me is looking for an experienced IT Service Desk Supervisor to lead our dedicated team of support professionals. In this role, you will oversee the daily operations of the IT service desk, ensuring that all support requests are handled efficiently and effectively...
- ...BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide... ...job opportunity in a dynamic and growing IT Solutions company? Are you a starter in IT... ...a long-term career in NOC or in service desk or being a systems engineer? We are...
24500 Php
...role, you’ll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion...Career Ways
Cebumore than 2 months ago- We’re on the lookout for a skilled and proactive IT & Software Development Virtual Assistant to support our clients in building and maintaining software applications, troubleshooting tech issues, and managing automation and system improvements. If you have a background...
Breakline Talent LLC
Manilaa month ago
