...JR-11831: IT Help Desk Manager | WFO
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology... ..., improving their skills and ensuring high standards of service delivery
• Create, document, and execute processes and procedures...
...Scheduling: Efficiently schedule appointments for technical support services, consultations, and on-site visits using scheduling software or... ...incoming requests to ensure timely response and resolution of IT issues.
Your Qualification:
Excellent English...
...About the role : Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise... ...working with external clients in the Managed Services or IT Services industry.
• Stellar written/verbal communication and...
...JR-12739: Service Desk Engineer | WFH
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded...
...and products (via phone, remote access or desk-side)
• Timely deployment and configuration... ..., supplies, etc.)
• Review and update IT documentation
• Assist in ensuring data... ...computer networking
• Excellent customer service skills, great phone etiquette and...
...using BTS's ticketing software.
Liaise with vendors and other IT personnel for problem resolution
Managing the following... ...Excellent writing & documentation skills
Excellent customer service and communication required
Experience with virtualization and...
...Job Overview:
To provide essential service and support both internally and externally... ...Complete ad hoc work assigned by the Service Desk Team Leader as required.
Administration... ...solving skills.
Must have:
Knowledge of IT requirements to support business, desired...
...are looking for customer-centric and motivated Front Desk Officers who have exceptional customer service skills and are passionate about providing a seamless... ...of Science in Hotel/Restaurant Management, Tourism or its equivalent.
With at least one (1) year related experience...
...problem, troubleshooting, diagnostic, and resolution of enrolled IT resources herein mentioned including the appropriate evaluation... ...or external technical support personnel/team by informing the Service Desk, depending on the severity of the reported problem/s....
...As an individual contributor on our IT operations team, you'll have a broad set of... ...Supporting the management of over 100 SaaS services for the entire organization, including Google... ...Opsgenie) and more.
Monitoring a service desk to provide support to 1000+ geographically...
Job Title: Front Desk Assistant
Location: Unit 3 MB Building Arayat Blvd. Pampang 2009 Angeles City Pampanga Philippines
Job Type... ...in sales and client assistance, particularly in hair care services
Job Description
We are seeking a motivated and customer-oriented...
...assistance and support to end-users regarding computer systems, software applications, and hardware devices.
Respond to and resolve help desk tickets and support requests in a timely and efficient manner.
QUALIFICATIONS
Strong knowledge of computer systems, hardware,...
...Arrangement: Onsite - Clark, Pampanga
Work Shift: Morning Shift
About the Job
As an IT Support Specialist, you are responsible for handling first level support of service requests. This relates to all technology, to include: workstations, printers, networks, and...
...email support to small medium business customers around Networking services, Cloud services and server infrastructure
Remotely access... ...Microsoft365 and Windows Azure experience
- 18 months in a help desk, desktop or server support role
- Usage of ticketing systems...
...seeking an experienced, motivated Remote IT Technician to join our team. The primary responsibilities... ...• Work through quick-fix tickets and service requests from clients. Quick-fix tickets... ...in a technical support or IT help desk role, with a strong understanding of IT systems...
...account statuses and relevant problems to ensure excellent customer service and customer experience.
~ Gain a good understanding of... ...Quote Manager/CPQ & ConnectWise.
Must have:
Knowledge of IT requirements to support business, desired
Experience with internal...
...Salary: Php 65,000 to 85,000
Work Shift: Night Shift
The IT Sales Support Representative is a crucial component within the Sales... ...the Client's needs and recommending the right products and services, as well as preparing and following up on quotations and orders...
...specifications; Develop new systems in accordance with business analysis and systems requirements; Align infrastructure operations with agreed service level agreements; Manage the implementation of agreed infrastructure changes and maintenance routines; Perform ongoing tuning and...
...import/export and migration process
Experience working with API based integrations and knowledge of REST, SOAP, JSON, XML, and Web Services Interoperability
Expertise in JavaScript
BenefitsMorning ShiftWork from Office
Ortigas/Pampanga/Makati (wherever is...
...troubleshooting for our core applications; Automation Engine, LifePRO, and EAS
General knowledge of troubleshooting tools within the IT Ecosystem
Hands on experience with Automation Engine and AWS Cloud computing
LifePRO and EAS will be learned on the job...
...application and OS in alignment with SLA guidelines.
Basic remote access solution troubleshooting and support including VPN, Terminal Services, Citrix, etc.
Install and maintain network devices including printers, network scanners, phones or other corporate devices....
NOTE: We will reach-out to you via your email address provided in your resume. Please make sure to check your email in the next 2-3 business days.
Work Arrangement: WFH
Work Shift: 3:00 AM - 12:00 PM (PHT)
RESPONSIBILITIES:
Answering Customer calls, emails,...
Technical Skills: Look for candidates proficient in web development languages such as HTML, CSS, JavaScript, PHP, and frameworks like Laravel. They should also be experienced with content management systems (e.g., WordPress, Shopify), integrations (e.g., REST API, Zapier...
...Company Description Macrologic Diversified Technologies Inc. is an innovative IT company with cutting-edge capabilities across primary industries. Macrologic offers a wide range of applications and strategies to address any client's needs, utilizing a Systems Integration...
...- Perform Scheduled Audits of client user and devices to ensure it is up to date with our billing data
Light documentation cleanup... ...resolve conflicts, but with an attitude of exceptional customer service
Job Qualifications:
IT distributor experience...
...maintenance of their electronic payment portal
Standardize products of service catalogue – build product description briefs and work with... ...task assigned by Client.
Skills and Qualifications:
IT sales or IT Distributor experience (eg Ingram)
A reasonable understanding...
...in the Philippines - capable of everything from mold engineering to fabrication, mass production to decoration. And in the spirit of its founders infinite persistence, Manly Plastics uses every day to enhance its design, fabrication, and production capabilities.
Please...
...professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.
IT Consultant, be 100% YOU with MicroSourcing!
An IT Consultant is expected to:
Listen to client issues attentively and document...
...big career move with Aprio.
Join Aprio's Information Assurance Services team and you will help clients maximize their opportunities.... ...2015 by INSIDE Public Accounting and the Daily Report. Whether it is adding another language to the 25 different spoken languages...
...curiosity and creativity.
Skills, Experience, and Education:
Bachelor’s degree in business administration, Supply Chain Management, IT, or a related field.
Proficiency in using procurement software and tools
Interest in technology, business development, and...