IT helpdesk (l1) jobs

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

WE ARE HIRING! Location: San Juan City Qualifications: - A graduate of any Bachelor's/College Degree, Computer Science/Information Technology or any computer related course. - Fresh graduates are welcome to apply - Preferably Female - Willing to be trained - ...

 ...solution based on the issue and details provided by customers. Helpdesk Support Qualifications: 1, Education: A bachelor's degree in...  ...technical issues. 6. Teamwork: Collaboration with other IT professionals and departments. 7. Time Management: Efficiently... 

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...

 ...Enterprise, a wholly-owned subsidiary of Xurpas Inc., provides custom IT solutions that help organizations with their digital...  ...~ Warm bodies that will be assigned in Head Office ~ Level 1 Helpdesk support ~ Experience and knowledge in Service desk plus application... 

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

 ...Role: First point of contact for circa 150 clients, internal IT and business users of IT services. First line ticket handling...  ...administration At least more than a year of experience in IT Helpdesk or more than 2 years experience in Technical Support role Non... 

 ...different channel available - Perform first contact resolution for specific request or incident if applicable - Log & monitor status of IT Infrastructure related Requests and Incident in the ticket system via Ticketing System - Initial assessment of service requests and... 

IT Park, Cebu City Area Only Office Full Time-Based Job Please note: Not a Work from Home Set up, Not a Hybrid Set up Hours...  ...-Fridays We are URGENTLY looking for: Level 1, 2 & 3 Helpdesk & IT Support Salary Range: Level 1_Php30,000-40,000 Level... 

Job Description Desktop operating system maintenance, troubleshooting, and diagnosis  Desktop connectivity troubleshooting  Application installation and support  Printer installation and support  Client VPN installation and support  O365 Administration Support...

 ...JOB DESCRIPTION: Act as POC for any issues or request Act as a subject matter expert for IT systems, applications, and tools. Provide expert-level technical support and troubleshooting for complex IT issues across hardware, software, and network systems. Analyze... 

 ...IT Helpdesk Engineer Make your next big career move by applying as KMC Solutions' next IT Helpdesk Engineer We are looking for an experienced...  ...environment. The IT Help Desk Engineer will be responsible for L1 support of all user tickets, inventory management, hardware... 

 ...Job Opening IT Helpdesk Job Industry Outsourcing/Offshoring Job Type Full-Time Experience Level Associate Date Posted 2024-04-26 Job Location Don Carlos Palanca Makati 1229 NCR Philippines Company Information Cooee... 

Pampanga, PH Full-Time Job Title: IT Helpdesk Job Type: Full - Time Location: On-site | San Fernando, Pampanga   MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs... 

 ...maintain computer systems and applications. Collaborate with IT teams to escalate and resolve complex problems. Document troubleshooting...  ...Service: Customer-focused, patience, interpersonal skills. Experience: Previous helpdesk or IT support experience preferred.... 

 ...systems, networks, printers, and scanners Update and maintain IT asset inventory Monitoring and maintaining computer systems...  ...in using SAP is an advantage Atleast 1 year solid experience as IT Helpdesk Amenable to work in BGC Taguig Can work ASAP... 

 ..., and dispatch of support tickets through Autotask, ensuring adherence to SLAs and effective issue resolution. L1 Technical Support: Handle basic IT support tasks including Microsoft 365 administration, Microsoft Teams, SharePoint, and OneDrive management, Windows... 

 ...customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a...  ...experience firsthand our dedication to supporting People First. IT Helpdesk So what does an IT Helpdesk really do? Think of yourself as... 

 ...TITLE: ASSOCIATE ITHD (IT HELPDESK) Company Description Global Rescue is a worldwide provider of integrated medical, security, intelligence...  ...more information, please see . Responsibilities Provide L1 IT Helpdesk support: answer support inquiries and troubleshoot...