Helpdesk specialist jobs

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

 ...diagnostic techniques and pertinent questions. 3. Determining the best solution based on the issue and details provided by customers. Helpdesk Support Qualifications: 1, Education: A bachelor's degree in computer science, information technology, or any related field. 2... 

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...

 ..., resolves customers’ feedback and issues raised regarding handling time and waiting time Secures overriding approval from the Helpdesk Supervisor for LOAs beyond Helpdesks CCS authority limits Provides support the Immediate Superior on Follow-up On-site Orientation... 

 ...Computer Science Minimum 1-2 years of experience   Duties and Responsibilities: Required Technical Competency A. Helpdesk Support Receive, log, respond to, and escalate requests, issues, and concerns from various sources. (Minimum 1 year of similar... 

 ...As a member of the NTG Help Desk Team, the Help Desk Specialist responds to inquiries and requests for assistance with our business client's computer systems and applications. The Help Desk Specialist is expected to identify, analyze, and troubleshoot these issues.... 

 ...team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking Job Purpose: The Helpdesk Support Specialist plays a vital role in providing technical support and assistance to customers and internal partners. The purpose of this... 

Go further with NEKSJOB! Are you ready to move your career forward? At NEKSJOB, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  We believe that small ...

Be a part of our fast-growing team and unchain all the possibilities! What is your mission? You will provide the best service to our partner client by performing these tasks: Provide first level user support and problem resolution for issues of software, hardware...

Position Overview An IT Procurement Staff plays a crucial role in an organization's information technology (IT) department. Their primary responsibility is to provide technical assistance and support to employees or customers who are experiencing IT-related issues or...

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

 ...Position Summary We are seeking a dedicated and knowledgeable Tier 1 Helpdesk Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of issues, and maintaining... 

 ...Level : Rank and File Leadership Responsibility: NA Reporting Line : Helpdesk Supervisor Position Accountability Statement Accountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization... 

User Account Coortdinator Duties and Responsibilities. - Address & properly respond to user inquiries / requests via the different channel available - Perform first contact resolution for specific request or incident if applicable - Log & monitor status of IT Infrastructure...

 ...IT Specialist - Helpdesk (Office Based - Dayshift) Help Desk & IT Support (Information & Communication Technology) As an IT specialist, you will interact with Australian clients while managing office computer networks, monitoring server activity, updating software... 

 ...from Home Set up, Not a Hybrid Set up Hours: 8:00pm-5:00am, Mondays-Fridays We are URGENTLY looking for: Level 1, 2 & 3 Helpdesk & IT Support Salary Range: Level 1_Php30,000-40,000 Level 2_Php40,000-50,000 Level 3_Php50,000-90,000 Job... 

 ...IT Helpdesk (VIH-23) GRAVEYARD SHIFT | Fulltime | Makati (Hybrid) About The Role We have partnered with a telecoms systems, infrastructure and network provider on a mission to develop innovative systems and software that make the impossible possible. Your duties... 

Full-Time Job Title: IT Helpdesk Job Type: Full - Time Location: On-site | Angeles, Philippines   MCI is a leading...  ...in the industry. We are seeking a skilled IT Helpdesk Specialist to join our IT support team. The ideal candidate will have a strong... 

JOB DESCRIPTION: Act as POC for any issues or request Act as a subject matter expert for IT systems, applications, and tools. Provide expert-level technical support and troubleshooting for complex IT issues across hardware, software, and network systems. Analyze...