20000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications...
Telesys Eastwood
Manila
7 days ago
13000 Php
.... Serving as the first point of contact for customers seeking technical assistance over the phone or email.
2. Performing remote troubleshooting... ...based on the issue and details provided by customers.
Helpdesk Support Qualifications:
1, Education: A bachelor's degree...
Apollo Technologies, Inc.
Davao City
a month ago
90000 Php
∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent.
∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products
∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...
Nityo Infotech
Makati
18 days ago
...development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
As a Technical Support Helpdesk Representative, you will be responsible for providing technical assistance and support to customers who are experiencing...
...possibilities!
What is your mission?
You will provide the best service to our partner client by performing these tasks:
Provide technical support to internal and external users.
Utilize Google Suite for communication and collaboration.
Manage tickets and issues...
18000 Php
...Any IT - Related courses is a plus)
- Tech support or IT Service desk background is a plus
- Good command of English Language
- Technical knowledge is a plus
- Minimum of 6 months Technical Support experience (BPO or non-BPO industry) is an advantage
What should...
Neksjob
Angono, Rizal
more than 2 months ago
...team members to improve specialization and speed.
Handle client complaints, resolving issues and coordinating with other departments as needed.
Evaluate and update operation techniques for effectiveness.
Generate reports on helpdesk activities as required....
...possibilities!
What is your mission?
You will provide the best service to our partner client by performing these tasks:
Provide technical support to users via chat channels.
Utilize chat platforms to troubleshoot and resolve issues.
Assist users with software...
...meetings as directed by your supervisor and management
Qualifications:
At least 6 months' work experience in customer support/technical support
Experience in shipping, warehouse, parts order/creation delivery is a plus
Good in oral and written Nihongo and...
30000 Php
We are currently hiring for IT Admin/Helpdesk to be based in Makati.
Qualifications:
- Must be a Bachelor's Degree Holder
- Must have at least 1 year relevant experience
- Good working knowledge with IT Procurement or similar role
VCC Link
Makati
a month ago
18000 Php
...the end users.
Qualifications:
- A graduate of IT or any related field
- At least 6 months experience as an IT Servicedesk or Technical Support Representative is required
- Good in verbal and written communication skills
- Experience in ticketing system/s (i.e...
Systemantech Inc.
Quezon City
more than 2 months ago
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
Metacom Solutions
Taguig
more than 2 months ago
30000 Php
...Mondays-Fridays
We are URGENTLY looking for:
Level 1, 2 & 3 Helpdesk & IT Support
Salary Range:
Level 1_Php30,000-40,000... ...an escalation point of contact for advance customers seeking technical assistance over the phone or email
- Gather accurate information...
BPO Seats
Banilad, Mandaue, Central Visayas
18 days ago
...IT Helpdesk (VIH-23)
GRAVEYARD SHIFT | Fulltime | Makati (Hybrid)
About The Role
We have partnered with a telecoms systems,... ...Collaborate closely with end-users to deliver prompt and reliable technical support for hardware, software, and network-related problems....
...against in their day to day roles.
Job Description
The IT Helpdesk Technician role is an integral part of the Operations team.... ...printing systems and network systems
Advanced diagnosis skills of technical issues related of end-user hardware & software and network...
...POC for any issues or request
Act as a subject matter expert for IT systems, applications, and tools.
Provide expert-level technical support and troubleshooting for complex IT issues across hardware, software, and network systems.
Analyze, diagnose, and resolve...
Kinettix Inc.
Philippines
3 days ago
...contact for handling escalated support requests from our clients. You will field inbound calls/emails to resolve a wide range of technical issues.
Responsibilities:
• Staff the Help Desk during USA East Coast business hours (9 AM to 5 PM New York) to field inbound...
...Job Responsibilities:
Provide technical support to end-users via phone, email, or chat.
Diagnose and resolve hardware and software... ...Service: Customer-focused, patience, interpersonal skills.
Experience: Previous helpdesk or IT support experience preferred....
...Area - Sucat, Alabang, Laguna
Cebu City
Other Areas
Job Requirements
Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
Inbound and Outbound Customer Service Reps...
...and making meaningful contributions on a global scale. As an IT Helpdesk Support, your role is pivotal: from providing first-level... ...the time)
Master the Realm: Arm Yourself with the Tools of Technical Proficiency
Minimum of 2-3 years of experience in payroll...
..., resolves customers’ feedback and issues raised regarding handling time and waiting time
Secures overriding approval from the Helpdesk Supervisor for LOAs beyond Helpdesks CCS authority limits
Provides support the Immediate Superior on Follow-up On-site Orientation...
Maxicare Healthcare Corporation
Makati
1 day ago
Job Title: IT Helpdesk (Helpdesk Technician)
Client Industry: IT Services Provider
Location: Quezon City, Philippines (Onsite)... ...provider and in this role you will play a crucial role in providing technical assistance and support to our clients, ensuring the smooth...
....
Respond and truly identify what the requests or the issues are and then seek a solution.
Generate analysis in responsible helpdesk reports and report to management.
Perform other tasks assigned by supervisor and/or manager.
Qualifications:
Bachelor's Degree...
...Position Overview
Job Title: IT Helpdesk
Job Type: Full - Time
Location: On-site | San Fernando, Pampanga
MCI is a leading... ...our IT support team. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for...
...Job Summary
The Helpdesk Analyst oversees and maintains Wegos computer hardware and software systems. He / she assists the company in resolving technical issues concerning customer's accounts or company software infrastructure. The Desktop Support Technician also supports...
1. User Support:
Provide technical assistance and support to end-users via phone, email, or in-person.
Troubleshoot and resolve hardware, software, and network-related issues.
Assist users with setting up new equipment, installing software, and configuring peripherals...
...of customer problems.
. Documents actions performed and troubleshooting steps completed in Help Desk System
. Assists both technical and non-technical personnel to solve customer related issues and work
successfully through their requests.
Qaulifications:...
...Qualifications:
Residing in Quezon or Ortigas
At least 1 year experience in customer service
Has experience with helpdesk tools, preferably Zendesk
Proficiency with Google Workspace and Mac OS
Willing to be in a hybrid work environment,...
Beondeck
Philippines
2 days ago
...of Science in Computer Science
Minimum 1-2 years of experience
Duties and Responsibilities:
Required Technical Competency
A. Helpdesk Support
Receive, log, respond to, and escalate requests, issues, and concerns from various sources. (Minimum 1 year...
JO 13684 | Helpdesk Manager
Status: Full-time / 40 hours per week
Schedule: 7:00 AM – 4:00 PM Manila Time Why choose Remote Staff... ...technicians, ensuring timely and effective resolution of technical issues, and maintaining a high level of customer satisfaction....