Jr. Retail Operations Manager
Full-time
HR Primo Management Services
About the Role
We are seeking a highly organized and results-oriented Junior Retail Operations Manager to support and oversee daily retail operations across assigned stores. This role is ideal for a strong retail professional with leadership experience, a passion for operational excellence, and the ability to drive team performance in a fast-paced environment.
The successful candidate will play a key role in ensuring smooth store operations, achieving sales targets, maintaining excellent customer service standards, and supporting the continuous development of store personnel.
Key Responsibilities
Store Operations & Team Management
- Oversee daily store operations and ensure consistent delivery of excellent customer service.
- Supervise store opening and closing procedures in compliance with company standards.
- Conduct regular store visits, operational checks, staff meetings, and training sessions.
- Prepare and manage monthly schedules for operations staff and sales associates to ensure efficient manpower coverage.
- Train, coach, and evaluate sales associates to improve productivity and overall team performance.
- Foster a positive and professional work culture by leading through example.
Sales & Business Performance
- Monitor sales performance and implement strategies to achieve sales targets and operational goals.
- Analyze sales reports, market trends, and operational data to support business planning and decision-making.
- Identify opportunities for process improvement and operational efficiency.
Merchandising & Inventory Coordination
- Coordinate with the merchandising team to ensure proper product display, store presentation, and optimized customer flow.
- Work closely with department heads to maintain healthy inventory levels and minimize stock losses.
- Support logistics and inventory monitoring to ensure product availability across stores.
Compliance & Cross-Functional Coordination
- Coordinate with the HR team regarding staffing requirements, employee performance evaluations, and compliance matters.
- Ensure adherence to company policies, operational procedures, health and safety standards, and internal controls.
Qualifications
- Bachelor’s degree in Business Administration or any related field.
- At least 2 to 4 years of experience in retail operations, store management, or a similar leadership role.
- Strong understanding of retail operations, merchandising, customer service, and sales management.
- Familiarity with department store consignment processes and boutique operations is highly preferred.
- Excellent leadership, organizational, and interpersonal skills.
- Strong analytical and problem-solving abilities with attention to detail.
- Ability to thrive in a fast-paced and dynamic retail environment.
- Proactive, adaptable, and results-driven.
- Willing to conduct fieldwork and travel to provincial locations as needed.
- Must be based in Manila or willing to be assigned within the area.
- Available to start immediately.
Vacancy posted 21 days ago
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