Operations Admin
Cleanmatic Services Inc.
Responsibilities:
- Facilitate field deployment through:
- Issuance of project uniform and I.D
- Employee schedule and encoding to CSI System
- Issuance of endorsement letter
- Project orientation (for awareness and things to observe)
- Handing over field employee-client copy
- Oversee daily status report of all Site Supervisors or Team Leaders and address all related operation concerns escalated via Viber or operation mobile number such as:
- Field attendance (report of absences, lates, AWOL, leave and the likes)
- Field employee issue
- Performance to replacement (to send EPE)
- Daily checking of email and answering concerns from Site Supervisors or Clients.
- Maintain manning in all projects by assigning or sending standby reliever to cover:
- Absent field employee
- Late field employee
- Field employee filing for leave
- Provide appropriate solutions to address Site Supervisors or Clients issues and concern with strong coordination with HR Officer, Field Officer and Sales.
- Collection of Incident Report and NTE and other supporting documents from Site Supervisors or Clients for every reported field employee with infraction.
- Update Client for any NOTICE OF DECISION (Level 1 Decision) that involves field employee with infraction.
- Level 1 decision (is from Operation)
- Level 2 decision (is from Field Officer)
- Level 3 decision (is from Human Resource)
- Issuance of Report to Office and Return to Work to field employee who have had:
- Accident/incident involvement
- Absences (unauthorized)
- Leave (unauthorized)
- Maintain standards of CSI with regards to:
- Strict monitoring of field grooming (uniform and personal appearance)
- Performance according to field employee trade
- Open for 24/7 calls and text in case of site emergency / accident with coordination with HR Officer and Field Officer.
- Open for 24/7 calls and text in case of sudden field changes such as: attendance, duty assignment, area assignment and the likes with coordination with HR Officer and Field Officer.
- Collection and encoding of field employee schedules to CSI System every end of the month.
- Collection, checking of submitted field daily time report and update/align any changes to CSI System every 17 and 2 of the month to be forwarded to Payroll.
- Safe keeping of all operation forms, documents, reports etc.
- Knowledgeable on how to interact with clients and provide excellent customer service.
- Recommend operations plan that can be implemented for improvements.
- Performs assigned administrative and clerical tasks.
- Submit Weekly Report to HR & Operation Officer.
- Report to HR and Operations Officer and Managing Director.
- Report to the President or VP-President/Finance as deemed necessary.
- Other ad hoc tasks that may be assigned from time to time by the immediate superior.
Qualifications:
- Must be (4) Four-year College graduate in any related course.
- Must have 2 years and up experience in Operations.
- Experienced in the position as Project Coordinator is an ADVANTAGE.
- Confident and with strong leadership skills.
- Can handle and lead a team with confidence.
- Good communication skills both oral and written.
- Can work Monday to Saturday schedule.
- Can start immediately once hired.
- Background in Manpower Company (Janitorial/Housekeeping/Manpower) is highly recommended.
Vacancy posted 23 days ago
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