Customer Service Rep - Thai Speaker - - Up to + Incentives
100000 - 110000 PhpFull-time
Gratitude Inc
Customer Service Rep - Thai Speaker - WFH - Up to 110K + Incentives
Work Setup: Work From Home
Schedule: Shifting / Night Shift
Openings: 20 Slots | ASAP Hiring - September 2026
Salary: Up to PHP 110,027.33 + PHP 20,000 Sign-On Bonus + Incentives
QUALIFICATIONS:
- Fluent in Thai (spoken and written) - able to communicate professionally and handle complex conversations
- With good English communication skills (training and systems are in English)
- Open to candidates with or without BPO experience - freshers welcome
- Collections or Order-to-Cash (O2C) experience is an advantage but not required
- Must be eligible to work in the Philippines - valid work visa / Temporary Resident Visa (TRV) accepted for non-Filipino applicants
RESPONSIBILITIES:
- Handle customer inquiries in Thai and English via phone, chat, and email
- Assist with account-related concerns, billing inquiries, and service requests
- Deliver excellent customer service and resolve issues efficiently
- Accurately document all customer interactions
- Meet quality, productivity, and customer satisfaction targets
BENEFITS:
- HMO + Life Insurance
- Paid Training
- Free Parking & Company Events
- Opportunity for Permanent Employment
- PHP 20K Sign-On Bonus + Performance Incentives
Vacancy posted 20 hours ago
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