Customer Service Rep - Financial Account
25000 - 26000 PhpFull-time
Gratitude Inc
*JOB TITLE: Customer Service Rep - Financial Account - 1 Yr BPO Experience - Onsite Role*
Location: Philippines - Onsite | Work Setup: Shifting / Onsite
*ABOUT US - JOIN OUR BANKING & FINANCE TEAM:*
Exciting opportunity for experienced BPO professionals! We are hiring *Customer Service Representatives* for a premium *Banking and Finance account*. Be part of a team that delivers trusted financial support to customers worldwide.
*PERKS & BENEFITS:*
- Competitive salary package with account premium
- Clear career growth and development opportunities
- Collaborative, supportive, and professional work environment
*WHAT YOU WILL DO:*
- Handle inbound calls regarding bank accounts, transactions, and other financial services
- Guide customers step-by-step and resolve concerns with professionalism and empathy
- Ensure strict confidentiality and secure handling of sensitive information
- Accurately document customer interactions and follow company policies
- Collaborate with support teams to deliver exceptional customer satisfaction
*QUALIFICATIONS:*
- Educational Background: Senior High School Graduate OR completed at least 2 years in college/university
- Experience: Minimum 1 year BPO experience required
- Communication: Good to excellent English communication skills - both written and verbal
- Work Setup: Willing to work 100% onsite on a shifting schedule
- Account: Amenable and interested to work in a Banking and Finance account
Vacancy posted 19 hours ago
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