Sales and Aftersales Coordinator - Mandaluyong

Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Sales and Aftersales Coordinator - Mandaluyong! 

What is this role about?
The Sales and After Sales Coordinator - Head Office manages end-to-end coordination of sales transactions from reservation to unit release and registration, while also facilitating aftersales support, documentation, reporting, and cross-functional coordination to ensure smooth customer experience and transaction completion.

What will YOU do?

• Coordinate and maintain accurate sales reports, dashboards, and operational data for the satellite office

• Monitor and manage sales transactions from reservation, documentation, unit release, and registration to ensure complete and compliant processing

• Coordinate with head office, North Luzon branches, and relevant stakeholders for sales requirements, updates, approvals, and unit release processing

• Ensure proper tracking and completion of customer sales orders, including release documentation and turnover requirements

• Coordinate and facilitate unit release requirements, including documentation, registration processing, and completion of pre-release checks

• Coordinate with Service Advisors and Aftersales teams for customer concerns, service requirements, and post-release support of units

• Receive log, and route customer feedback related to sales transactions, documentation, delivery experience, and aftersales concerns

• Recommend service-related or technical issues to appropriate teams for proper resolution and escalation

• Maintain organized records of sales files, customer documents, registration records, and aftersales coordination logs

• Provide general administrative and operational support to ensure efficient day-to-day functioning of the satellite office and continuity of customer support

What will YOU need?

• Willing to be assigned in Namayan, Mandaluyong City