Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Join our team as a Customer Support Representative specializing in Corporate Travel. Assist clients with travel-related inquiries, reservations, and account support while delivering exceptional customer service.
Responsibilities
- Provide professional support to customers regarding corporate travel bookings and related services.
- Assist with itinerary changes, travel requests, and general travel inquiries.
- Utilize Global Distribution Systems (GDS) to manage reservations and travel arrangements.
- Ensure compliance with travel policies, regulations, and company guidelines.
- Address customer concerns efficiently while maintaining a high level of service satisfaction.
- Stay informed about travel insurance options, loyalty programs, and industry updates.
Job Requirements
- At least 1 year of customer support or customer service experience.
- Previous experience in corporate travel is required.
- Proficiency in using Global Distribution Systems (GDS).
- Knowledge of travel regulations, travel insurance, and loyalty/rewards programs.
- Strong communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Willing to work onsite.
Vacancy posted 7 hours ago
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