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Customer Service Representative

Full-time

Work-1 Manpower Recruitment Services

Description
  • Respond promptly to customer inquiries via phone, email, or chat.
  • Manage and resolve customer complaints effectively and efficiently.
  • Provide accurate information on products and services.
  • Assist customers in navigating the website and using online resources.
  • Document customer interactions and manage follow-up tasks.

Requirements

  • Educational Qualifications: Diploma in a relevant field
  • Experience Level: 0–2 years
  • Skills and Competencies: Proficiency in English language; strong customer service skills; strong work ethic; technical skills; problem-solving abilities
  • Responsibilities and Duties: Ability to handle a high volume of inquiries while maintaining a professional demeanor
  • Qualities and Traits: Excellent communication and interpersonal skills; patience and empathy
Vacancy posted 4 days ago
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