Customer Service Representative
Full-time
Work-1 Manpower Recruitment Services
Description - Assist customers with inquiries and provide information about products and services.
- Resolve customer complaints efficiently and effectively.
- Manage a high volume of incoming calls while maintaining high customer satisfaction.
- Document customer interactions and transactions in the system accurately.
- Collaborate with team members to improve the overall customer experience.
Requirements
- Educational Qualifications: Diploma or equivalent experience
- Experience Level: 0–2 years
- Skills and Competencies: Strong customer service skills, effective communication in English, proficient problem-solving abilities, experience in call center operations
- Responsibilities and Duties: Ability to handle customer inquiries and complaints
- Qualities and Traits: Patience, empathy, and the ability to work well in a team environment
- Working Conditions: Fast-paced call center environment
Vacancy posted 7 days ago
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