Customer Service Representative - Financial Account
16000 - 20000 PhpFull-time
Gratitude Inc
Customer Service Representative – Financial Account
Are you ready to take the next step in your BPO career? We are looking for motivated and experienced professionals to join our dynamic Financial Account team. If you have a keen eye for detail, excellent communication skills, and a passion for helping people secure their financial peace of mind, this role is for you!
What’s in it for you?
Competitive Salary & Benefits: Attractive compensation package with performance-based incentives.
Career Growth: Clear pathways for promotion and professional development.
Dynamic Work Culture: Work with a supportive team in a modern office environment.
Key Responsibilities
Assist customers with inquiries regarding their financial accounts, transactions, and billing.
Deliver accurate, high-quality support in a timely and professional manner.
Resolve customer concerns with empathy, patience, and efficiency.
Maintain strict confidentiality and security of customer financial data.
Who We Are Looking For
Education:
High School Graduate (Old Curriculum) OR
Senior High School (SHS) Graduate (New Curriculum)
Experience:
Minimum of 6 months of solid BPO experience (Open to Expro 2-5 levels).
Skills:
Strong verbal and written English communication skills.
Basic navigation and computer multitasking abilities.
Excellent problem-solving and critical-thinking skills.
How to Apply?
Kindly send us a message to fast-track your application and your resume. Start your journey with us today!
Vacancy posted 22 hours ago
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