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Chat Support Staff - Fresh Grads Welcome

Full-time

Caldwell Communications Solutions

Non-Voice Chat Support Associate (No Calls) Davao City | Onsite About the Role We are hiring Non-Voice Chat Support Associates in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking for a simple and stable entry into the BPO industry. Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with long-term career growth opportunities. Job Description As a Chat Support Associate, you will assist customers through online chat by answering inquiries, providing information, and resolving concerns through written communication. Responsibilities

  • Respond to customer inquiries via chat support
  • Provide accurate information and timely assistance
  • Handle customer concerns professionally
  • Document chats and account updates accurately
  • Escalate concerns when needed
  • Maintain good quality and customer satisfaction
Training & Work Setup
  • Paid training from Day 1
  • Training on chat tools and support systems
  • Onsite work setup in Davao City
Qualifications
  • High School Graduate (Old Curriculum), ALS Graduate, or Senior High School Graduate
  • Open to fresh grads, experience is an advantage
  • Good written English communication skills
  • Basic typing and computer skills
  • Customer-focused and willing to learn
  • Willing to work onsite in Davao City
Benefits
  • Competitive salary package
  • Monthly incentives and performance bonuses
  • Pure non-voice role (No calls)
  • Paid training from Day 1
  • HMO and medical benefits
  • Career growth opportunities
  • Supportive work environment
Apply Now Start your career in non-voice chat support and join a growing team in Davao City today.

Vacancy posted 15 days ago
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