Aftersales Operations
Full-time
J-K Network Services
COMPANY PROFILE: This company was established in the Philippines almost 3 decades years. They aspire to create a better world where people, technology, and the environment coexists in harmony. With this vision in mind, our products and processes are thoughtfully developed to deliver safe, efficient, cost-effective, and eco-conscious solutions that benefit individuals and communities alike. Position: Aftersales Operations Company Industry: Manufacturing Company Work Location: Mandaluyong Work Schedule: Monday – Saturday Salary: Php 70,000 – Php80,000 (Basic) Work Set Up: Work on site
BENEFITS:
- HMO + Life Insurance
- Leave Credits
- Car Plan
- Communication Allowance
- Meal Allowance
JOB REQUIREMENTS:
- Bachelor’s degree in Engineering, Automotive or related courses
- At least 5 years working experience in Aftersales job.
- At least 2 years working experience in supervisory or managerial role
- With a valid Driver’s license
- Can drive a 4-wheel vehicle
JOB RESPONSIBILITIES:
- Oversee the daily operations of service centers and parts departments.
- Manage escalated customer complaints, implement and ensure high levels of service
- Ability to lead, train and mentor staff (technicians and service advisors).
- Conduct performance reviews, and manage staffing levels.
- Oversee parts inventory and minimizing excess stock while ensuring availability.
RECRUITMENT PROCESS:
- Initial Interview (Online)
- Final Interview (Face to Face)
- Job Offer
Vacancy posted a month ago
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