Technical Support Representative
Full-time
GS1 Philippines
- Provide technical assistance and support for incoming queries.
- Document and track issues using ticketing systems.
- Guide customers through problem-solving processes.
- Maintain a high level of customer satisfaction.
- Collaborate with the technical team to resolve complex problems.
- Educational Qualifications: Bachelor’s degree in a related field.
- Experience Level: 1-3 years of relevant experience in technical support.
- Skills and Competencies: Proficient in Customer Relationship Management, excellent English language skills, and strong public speaking abilities.
- Working Conditions: Office environment with potential remote work options.
- Qualities and Traits: Strong problem-solving skills, empathy, attention to detail, and effective communication.
Vacancy posted 14 days ago
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