Store Operation Assistant Manager
xiaomi technology
Partner Management:
1. Implement and optimize store tiering policies.
2. Implement and optimize Xiaomi partner tiering policies.
3. Follow up on partners' performance reviews, monthly MBR implementation, and issueresolution progress.
4. Extract best practices from toppartner operation cases and organize internal sharing.
5. Track partner profitandloss analysis, operational diagnoses, and problem resolution.
Store Management:
1. Ensure operational compliance.
2. Handle aftersales and customer complaints; manage inshop service quality.
3. Develop and enforce store environment and personnel safety management plans.
4. Conduct store ROI analysis and cost control.
5. Manage fixed assets (prototypes, customer counters, etc.) and perform inventory checks.
6. Store inventory management: Track store assets (including LDUs, inventory, counters, etc.) and mitigate losses in a timely manner.
Activity Operations:
1. Develop and execute promotion plans for newstore openings, product launches, holidays, and other scenarios.
2. Generate newstore grandopening reports.
3. Manage all domestic store socialmedia accounts; localize and distribute campaign materials from HO.
4. Coordinate activity materials, collect requirements, and manage production and distribution.
5. Organize staff training covering activity details and execution workflows.
6. Collect, analyze and report activity data; monitor and evaluate marketing campaign effectiveness; adjust strategies based on results.
Requirements:
1. Minimum 3 years of store operations experience, familiar with store operation models and processes.
2. Experience in marketing campaign planning and organization, with market operations and resource management capabilities.
3. Partner or customer management experience.
4. High sense of responsibility and initiative, strong interpersonal communication skills.
5. Strong team management and negotiation skills, with strong internal control awareness and logical thinking.
6. Bachelor's degree or higher; fluent English proficiency in speaking, listening, reading, and writing is preferred.
7. Candidates with experience in wellknown consumer electronics brands are preferred.
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