Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Description - Assist customers with inquiries via phone, email, and chat.
- Provide accurate product information and resolve customer complaints.
- Maintain a high level of professionalism while delivering exceptional customer service.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 0–2 years of experience in customer service or related field.
- Skills and Competencies: Proficient in English language with excellent communication skills.
- Qualities and Traits: Strong interpersonal skills, patience, and empathy.
- Responsibilities and Duties: Ability to handle customer inquiries efficiently and effectively.
Vacancy posted 3 days ago
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