Customer Service Representative
Full-time
Miranda HR
Description - Provide exceptional customer service and support to clients via phone, email, and chat.
- Manage customer inquiries and issues efficiently, ensuring a positive resolution.
- Assist in scheduling appointments and maintaining organized records.
- Collaborate with team members to improve service delivery processes.
- Utilize technical skills to navigate software systems and CRM tools effectively.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not required.
- Experience Level: 0–2 years of experience in customer service or related fields.
- Skills and Competencies: Strong customer service skills, scheduling, technical proficiency, back office support, and organizational skills.
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
- Qualities and Traits: Excellent communication skills, positive attitude, and ability to work in a team environment.
Vacancy posted 2 days ago
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