Franchise Operations Specialist (Temporary)
Asia PeopleWorks, Inc.
1. Store Visits & Execution Monitoring
Conduct regular store visits to ensure proper execution of brand and operational standards
Identify gaps and provide immediate, actionable feedback to store teams
2. Store Evaluation & Compliance
Perform structured store evaluations/audits using approved tools
Track and follow through on action plans to ensure compliance with brand and operational guidelines
3. Sell-Out & KPI Tracking
Monitor store sell-out performance and track key KPIs (conversion, ATV, UPT, productivity)
Highlight risks and support implementation of corrective actions
4. Store Operations & Retail Excellence
Ensure adherence to store processes and retail excellence standards
Validate compliance with the Store Operations Manual during store visits
5. Action Planning & KPI Improvement
Support development and execution of action plans to improve KPIs based on performance analysis
Ensure timely follow-through across all assigned franchise stores
6. Training Coordination & Support
Align with FRS Trainers on training topics and calendar execution
Support rollout and tracking of training initiatives in stores
7. In-Store Marketing Execution
Partner with the Brand Team to ensure consistent in-store marketing and visual merchandising execution
Monitor campaign implementation and provide feedback on execution quality
8. Stakeholder Coordination
Collaborate with Franchise Operations Leads and tore teams to support execution of plans and initiatives
Provide on-ground insights to support continuous improvement
Key Success Metrics
- Sell-Out Performance Support
- KPI Tracking & Improvement (Conversion, ATV, UPT)
- Store Audit & Compliance Scores
- Execution of Action Plans
- Consistency in Brand & VM Execution
- Contribution to LFL% Growth
Vacancy posted 21 days ago
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