Customer Service and Techical Support Associates
Full-time
Metacom Careers
Description - Provide outstanding customer service and support to clients via phone, email, and chat.
- Diagnose and resolve technical issues related to products and services.
- Document service requests and technical solutions in the company database.
- Collaborate with team members to ensure effective communication and problem-solving.
- Upsell relevant products and services based on customer interactions.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1–3 years in customer service or technical support role
- Skills and Competencies: Strong customer service skills and experience in a call center environment
- Qualities and Traits: Excellent communication skills in English
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
- Working Conditions: Availability to work in shifts, including evenings and weekends
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Customer Service and Techical Support Associates in Quezon City vacancy
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office... ...Insurance (LI) – services include Enrollment Support, Web Support, Medical Underwriting...775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office OVERALL... ..., delivering end-to-end customer support and customer experiences. This is done...775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Hybrid RESPONSIBILITIES: •... ...calls to provide customer service support to policy holders, agents, 3rd party...775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office OVERALL... ..., we see well-being holistically, supporting our people’s physical, mental, and...- ...Customer Support : Refunds & Returns Specialist Cubao, Quezon City Process returns & refunds... ...Coordinate with logistics, accounting, and QA teams Ensure accurate documentation... ...or graduate At least 1 year customer service experience (E-commerce/Retail/Financial...
- ...HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE Start your BPO career with us! Are you passionate about helping people? Join our Healthcare Account and become part of a team that provides meaningful support to members and customers every day! YOUR ROLE: As...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO... ...FOR THIS ROLE--- POSITION TITLE: Customer Service New Associate WORK SETUP: Hybrid OVERALL PURPOSE:... ..., delivering end-to-end customer support and customer experiences. This is done...- ...Travel, Sales, Healthcare, Financial, Collections and Telco account Responsibilities: Communicates with customer on the phone or by way of written... ...demands to Clients’ products and solutions and services Using settlement and influencing abilities to...
- ...Job Description: Handle customer inquiries via phone, chat, or email Provide accurate information about products and services Resolve customer concerns in a timely and professional manner Document interactions in the system Meet performance and quality...
- ...Description Assist customers in planning and booking travel itineraries. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Develop and maintain relationships with clients to encourage repeat business. Stay updated on...
- ...Description Provide exceptional customer service to clients booking travel arrangements. Assist customers with inquiries regarding travel packages, pricing, and itinerary changes. Resolve issues related to bookings, cancellations, and refunds in a timely manner...
- ...Description Assist clients in planning and booking travel arrangements including flights, accommodations, and activities. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Maintain knowledge of various travel destinations...
- ...Description Assist clients with travel planning including flights, accommodations, and activities. Provide exceptional customer service throughout the travel process. Resolve any issues or complaints that arise during the client’s travel. Maintain up-to-date...
- ...Job Responsibilities: Provided customer support for television services, handling account inquiries, billing concerns, service requests, and basic technical troubleshooting. Resolved customer issues professionally, processed account changes, documented interactions, and...
775000 $ per day
...ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE... ...POSITION TITLE: Collections Support Associate WORK SETUP: Return to Office... ...PURPOSE: Collect and recover customer receivables and debt. Ensure... ...targets, and ensure agreed Service Levels are met or exceeded...- ...Responsibilities ~ Provided customer support for both online and in-store shoppers by addressing inquiries, processing orders, and resolving issues... ...customer satisfaction while adhering to company policies and service quality expectations. Experience -No CC...
- ...We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila! Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! Your Day-to-Day: Handle customer inquiries, provide solutions, and...
- ...temporary transportation allowance Start Date: August 14, 2026 Responsibilities Handle inbound customer calls regarding utility accounts, billing, payments, and service requests. Resolve customer concerns efficiently while providing accurate information and...
- ...Job Summary We are seeking a Customer Support Associate (Voice) to provide exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving concerns, and delivering a positive customer experience while...
- ...Description Provide exceptional customer service and support to clients in the healthcare and financial sectors. Resolve customer inquiries and issues efficiently, ensuring a high level of satisfaction. Maintain accurate records of customer interactions and transactions...
- ...Key Responsibilities: Assist customers with retail-related inquiries through voice support. Troubleshoot basic technical concerns involving... ...products, accounts, or online services. Process orders, returns, exchanges, and account updates accurately. Provide...
- ...Description Provide excellent customer service support to clients in the healthcare and financial sectors. Assist customers with inquiries, concerns, and issues related to their accounts and services. Effectively communicate product features and benefits to enhance...
- ...Description Provide exceptional customer support to clients through various channels, including phone, email, and chat. Assist customers with inquiries related to healthcare and financial services, ensuring accurate information is delivered. Resolve customer complaints...
- ...Description Provide exceptional customer support via phone, email, and chat for healthcare and financial services. Resolve customer inquiries and issues promptly, ensuring a high level of customer satisfaction. Assist customers in understanding their healthcare...
- ...countries including the Philippines. They have service centers to different industries like IT... ..., Sales, BPO especially HR, Finance and Administration and supply chain. They... ...for 100 above years. Position: Spanish Customer Support Company Industry: BPO Company Work...
- ...Provides assistance and coordination of community-based care programs and support services to promote access to healthcare, social resources, and essential services. Responsible for addressing client needs, facilitating referrals, coordinating with healthcare and social...
- ...49 years in the industry providing technology and electronics consultant. Position: Client Support Associate (Hybrid) Company Industry: BPO Company Work... ...Job Responsibilities Provide exceptional customer service by delivering tailored solutions that meet the...
- ...Description Provide excellent customer service by addressing inquiries and resolving issues. Assist customers in understanding healthcare and financial products and services. Process customer orders and manage account information accurately. Maintain detailed...
- ...Job Role As a Customer Service Representative – Telco Technical Support , you will assist customers with their telecommunications and technical concerns through voice support. You will be responsible for identifying customer issues, providing accurate information,...
- Helped customers with issues, questions, and complaints. Strong communication skills, a customer-centric mindset, and the ability to handle inquiries and resolve issues professionally . No experience required At least High School Graduate
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service and Techical Support Associates. Be the first to apply!
