Online Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
- Provide exceptional customer service and support through online channels.
- Assist customers with inquiries, issues, and resolutions in a timely manner.
- Utilize live chat, email, and social media platforms to communicate effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve overall service quality.
- Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not required.
- Experience Level: 0–2 years (Fresh graduates are encouraged to apply).
- Skills and Competencies: Strong command of English, excellent customer service skills, and interpersonal skills.
- Responsibilities and Duties: Ability to handle calls and online inquiries professionally.
- Qualities and Traits: Strong work ethic, adaptability, and a positive attitude towards customer satisfaction.
Requirements
Vacancy posted a month ago
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