Customer Service Representative
Full-time
TREG Outsourcing
Hiring: Chat and Email Support | 90% Non-Voice
Complete our 100% Virtual Recruitment Process today.
We are seeking detail-oriented individuals for our Customer Service team. If you prefer written communication and are looking for an Easy Account with a streamlined workflow, this is the position for you.
Why You Should Apply
- Primarily Non-Voice: 90% of tasks involve Chat and Email support
- Virtual Process: From application to onboarding
- Easy Account: Simplified workflows designed for efficiency and high success rates
- Compensation: Competitive base salary, night shift differential, and performance incentives
Primary Responsibilities
- Manage and resolve customer inquiries via digital messaging channels
- Provide accurate product information and troubleshoot account issues
- Document customer interactions clearly and concisely in the system
- Maintain high satisfaction ratings through professional written correspondence
Requirements
- Education: High School Graduate (Old Curriculum) or Senior High School Graduate
- Communication: Strong written English skills with a focus on grammar and clarity
- Technical: Basic computer proficiency and a typing speed of at least 30-35 WPM
- Flexibility: Willingness to work in shifting schedules, including nights and weekends
- Experience: Previous BPO experience is welcomed but not mandatory
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Mandaluyong vacancy
- ...Description Handle customer inquiries via phone, email, and chat, providing timely and accurate responses. Resolve customer issues... .... Collaborate with team members to improve overall customer service strategies. Assist in training new team members as needed....
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Assist customers with inquiries, resolving issues and ensuring overall satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...Job Summary We are seeking a motivated and customer-focused Call Center Agent with at least 1 year of experience in a customer service or call center environment. The ideal candidate will handle inbound and outbound calls, provide exceptional customer support, resolve...
- ...Job Summary: We are looking for enthusiastic, customer-oriented individuals to join our team as Call Center Agents. No prior BPO or... ...Successful candidates will be trained to provide excellent customer service, handle inquiries, and resolve customer concerns professionally...
- ...Description Assist customers with inquiries and provide exceptional service. Resolve customer complaints in a calm and professional manner. Maintain accurate records of customer interactions and transactions. Provide product and service information to clients...
- ...Description Provide exceptional customer service support via phone, email, or chat. Assist customers with inquiries, resolving issues in a timely manner. Maintain knowledge of products and services to effectively assist customers. Document customer interactions...
- ...Description Respond promptly and professionally to customer inquiries via phone, email, or chat. Assist customers with product information... ...efficiently. Identify opportunities to improve customer service processes and customer satisfaction. Requirements...
- ...Description Provide exceptional customer service and support to clients through various channels. Manage and resolve customer inquiries and complaints in a professional manner. Assist in scheduling appointments and follow-ups for customers. Work collaboratively...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely manner. Assist customers with troubleshooting and resolving issues related to products and services. Maintain detailed records of customer interactions and transactions. Provide...
- ...Customer Service Representative Job Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries and complaints, and providing exceptional...
- ...Assist customers with inquiries and provide exceptional support. Resolve customer issues in a timely and efficient manner. Document... ...accurate records. Educate customers about products and services. Collaborate with team members to improve service quality....
- ...Description Assist customers with inquiries and resolve issues in a timely manner. Maintain detailed records of customer interactions and transactions. Provide product and service information to customers. Work collaboratively with team members to enhance...
- ...Description Interact with customers through various channels including phone, email, and chat. Provide accurate information regarding products and services. Resolve customer complaints and issues in a timely manner. Document interactions and follow up on open...
- ...Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Assist customers with order processing and returns. Resolve customer complaints and issues in a timely manner. Document customer interactions...
- ...Description Assist customers with inquiries via phone, email, or chat. Provide accurate information regarding products and services. Resolve customer complaints and issues in a timely manner. Document interactions and maintain customer records. Work collaboratively...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries and resolve issues efficiently and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Description Provide excellent customer service and support to clients via phone, email, and chat. Handle customer inquiries, complaints, and requests in a timely and professional manner. Manage scheduling and appointments to ensure customer satisfaction. Assist...
- ...Description Provide exceptional customer service via phone, email, or chat. Resolve customer inquiries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve service processes...
- ...Manage and oversee operations for Travel, Healthcare, Sales, and Financial sectors. Develop strategies to improve customer satisfaction and service delivery. Collaborate with cross-functional teams to drive performance and meet targets. Analyze market trends and...
- ...apply for select entry-level accounts. ? Job Role & Responsibilities * Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner. * Identify, troubleshoot, and provide solutions for customer...
- ...Description Act as the primary point of contact for customer inquiries via phone, email, and chat. Resolve customer issues efficiently... ...and transactions. Collaborate with team members to improve service processes and customer experience. Stay updated on product...
- ...Description Provide exceptional customer service to clients via phone, email, and chat channels. Assist customers in resolving issues and inquiries related to products and services. Document customer interactions and feedback accurately in the CRM system....
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues. Assist customers via phone, email, and chat to ensure satisfaction. Accurately document customer interactions and maintain records. Collaborate with team members...
- ...Now Hiring: Customer Support Specialists. Virtual Interview! Join a global leader in the BPO industry! We are looking for dedicated professionals to support our Travel, Healthcare, and Banking partners. Build your career in a world-class environment with premium perks...
- ...A Customer Service Representative (CSR) is responsible for delivering excellent customer support by handling inquiries, resolving concerns, and providing accurate information about products or services. The CSR serves as the primary point of contact between the company...
- ...A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers with inquiries, issues, and requests efficiently and courteously. Maintain accurate records of customer interactions and transactions. Collaborate with...
19000 - 28000 Php
...Hello! We are looking for a Customer Service Representatives to join our team! Newbies, Fresh Grads, and Tenured agents are welcome to apply . What we offer ~ Salary is up to 28K Package (depending on site, account, and experience) ~ Performance incentives...- ...Assist customers with inquiries and provide accurate information regarding products and services. Respond to customer calls and emails in a timely manner. Manage customer complaints and ensure effective resolution. Work collaboratively with team members to enhance...
- ...Provide excellent customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Resolve issues efficiently and professionally. Maintain accurate customer records and documentation. Collaborate with team...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
