Customer Service Representative
Full-time
Miranda HR
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and support.
- Resolve customer complaints and issues promptly.
- Maintain customer records and update account information.
- Collaborate with team members to improve service processes.
- Assist in product returns and exchanges as needed.
- Follow company policies and procedures while handling customer interactions.
- Educational Qualifications: Diploma in any field.
- Experience Level: Fresh graduates or students.
- Skills and Competencies: Proficient in English, teamwork, call center operations, back office support, problem-solving, customer service, and account management.
- Working Conditions: Fast-paced environment with a focus on teamwork.
- Qualities and Traits: Positive attitude, adaptability, strong communication skills, and a customer-focused mindset.
Vacancy posted 1 day ago
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