Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
HIRING: BPO CUSTOMER SUPPORT – FINANCIAL ACCOUNT
Job Title: Financial Customer Support Representative (BPO)
Role Overview: Provide financial customer support for inbound/outbound queries related to accounts, payments, billing, transactions, and financial products on behalf of clients. Deliver quality service, resolve issues promptly, and maintain accurate documentation in CRM systems.
Key Responsibilities:
– Answer customer calls/chats/emails and address finance-related inquiries.
– Troubleshoot and resolve payment or account issues.
– Document all interactions and update account information.
– Adhere to compliance, data privacy, and quality standards.
Skills: Strong communication, customer focus, basic financial process knowledge, CRM proficiency.
Salary: Attractive package + Incentives
Benefits:
• Paid training
• Career growth opportunities
• Friendly work environment
Eligibility:
• Minimum 2 years College Completed
• Good English communication skills
• 2 Years Experienced candidate's welcome
• NO Back subject/s
• READY TOR/Diploma and SSS Employment History
• Customer handling skills preferred
Location: Taguig BGC
Vacancy posted 21 hours ago
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