Customer Services Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products, services, and policies.
- Resolve customer issues promptly and professionally.
- Escalate complex or unresolved issues to the appropriate departments.
- Document all customer interactions and maintain detailed records.
- Follow up with customers to ensure satisfaction and issue resolution.
- Meet or exceed performance metrics (e.g., response time, customer satisfaction scores).
- Strong communication skills
- With or without experience
Vacancy posted 3 days ago
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