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Invoice to Cash Manager (PG30) - Credit Management & Reporting

Johnson & Johnson

Johnson & Johnson seeks an Invoice to Cash Manager to lead credit management and reporting operations within Global Services Finance. The role oversees customer credit risk, portfolio governance, and analytics while managing a team and partnering across business functions to support strategic decision-making.

Responsibilities

  • Lead end-to-end credit management and I2C reporting operations against service levels and governance requirements
  • Establish and enhance credit policies, risk frameworks, reporting standards, and performance measurement methodologies
  • Manage customer credit risk, portfolio exposure, credit limits, and order release processes
  • Deliver actionable performance and risk insights across cash application, collections, disputes, and credit management
  • Lead, coach, and develop team members while driving continuous improvement and operational excellence

Requirements

  • Leadership experience managing finance or credit operations teams
  • Strong knowledge of credit risk management and order-to-cash processes
  • Proficiency with financial reporting, analytics, and KPI development
  • Experience with process improvement, automation, and digitization initiatives
  • Ability to partner effectively across commercial, finance, and supply chain functions
  • Demonstrated compliance and internal controls expertise
Vacancy posted 10 days ago
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