Travel Consultant - Bilingual Japanese & English
Full-time
Cloudstaff
We’re Hiring: Travel Consultant - Bilingual Japanese & English!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a new Travel Consultant - Bilingual Japanese & English to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role : Travel Consultant - Bilingual Japanese & English
Work Arrangement : Work from Home
Location : Angeles (Pampanga), Mabalacat, Ortigas, Makati, Cebu, Davao, Bacolod
Schedule : Mid Shift, Night Shift
Key Responsibilities:
- Book and modify air, hotel, and car reservations
- Assist domestic and international travel arrangements
- Recommend fares aligned with client policies and contracts
- Handle urgent requests, cancellations, and travel disruptions
- Maintain knowledge of airline rules and travel updates
- Interpret travel policies and apply appropriate solutions
- Troubleshoot issues and provide timely resolutions
Qualification and requirements:
- Japanese proficiency (at least N3) and strong English skills
- Knowledge of U.S. and Japan geography required
- Europe geography knowledge is a strong advantage
- Comfortable working weekends and U.S. holidays
- Strong multitasking and problem-solving abilities
- Tech-savvy and confident using booking systems
- Adaptable, detail-oriented, and customer-focused
Perks & Benefits (Work From Home):
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
- Cloudstaff : Build Your Career, Anywhere
- Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
- Why Cloudstaff is the #1 Workplace?
- • Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
- **To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
Vacancy posted 21 hours ago
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