Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers with inquiries via phone, email, and chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain a high level of customer satisfaction by delivering excellent service.
- Document customer interactions and processes for future reference.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related role.
- Skills and Competencies: Strong English language skills, customer service orientation, and interpersonal skills.
- Qualities and Traits: Excellent communication and people skills.
- Responsibilities and Duties: Ability to multitask and manage time effectively.
Vacancy posted 13 hours ago
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