Retail Account | CSR | Virtual Process | Onsite Set-up
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Key Responsibilities
• Provide friendly and professional support to retail customers via phone, email, or chat
• Assist customers with inquiries about orders, product information, returns, refunds, and account concerns
• Help customers track orders and resolve delivery or payment issues
• Process service requests and provide accurate product or policy information
• Document customer interactions and ensure proper follow-up when necessary
• Maintain excellent customer service and quality standards in every interaction
Qualifications
• At least 6 months Call Center experience (International Voice Account)
• Retail or e-commerce account experience is a PLUS
• Willing to complete a virtual hiring process after phone screening
• Must be willing to work 100% Onsite in Silver City (Tiendesitas)
What We Offer
• Virtual Hiring Process (No onsite interview required)
• Competitive salary and performance-based incentives
• Paid training
• Career growth and advancement opportunities
• Supportive and team-oriented work environment
APPLY NOW!
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29000 Php
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