CSR-Retail Acc. (Full Virtual Process)
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Assist customers through various communication channels, ensuring a high level of satisfaction.
- Provide information about products and services, addressing customer inquiries effectively.
- Handle customer complaints and issues with empathy and problem-solving skills.
- Maintain accurate records of customer interactions in the system.
- Collaborate with team members to enhance the overall customer experience.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Entry Level (0–2 years)
- Skills and Competencies: Strong command of the English language
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Previous experience in a call center environment is a plus (but not required)
- Qualities and Traits: Strong interpersonal and communication skills
- Qualities and Traits: Ability to work independently in a virtual environment
Requirements
Vacancy posted a month ago
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