Front Desk Receptionist / Cashier
Temporary
Celadon Beauty Lounge
We are hiring a reliable, organized, and client-focused Front Desk Receptionist / Cashier for a part-time, on-site position at our nail spa in Quezon City, near the Ateneo - Katipunan area.
As the first point of contact for our clients, you will help create a warm and professional experience from arrival through checkout. Your main responsibilities will include front desk operations, appointment coordination, cashiering, client communication, and basic administrative support.
The position requires availability during the spa's operating days, and our operating hours are 11:00 a.m. to 8:00 p.m. The selected candidate will be expected to arrive before opening to help prepare the spa and remain on-site through closing.
What You'll Do
- Prepare the front desk and reception area before opening, keep client-facing areas presentable, and monitor essential supplies.
- Welcome clients, assist with check-in and checkout, address basic concerns professionally, and escalate serious issues to management.
- Become familiar with the spa’s service menu, prices, promotions, and service combinations; understand each client’s request and recommend suitable services or add-ons.
- Respond to inquiries and manage appointments through walk-ins, phone calls, Instagram, Facebook Messenger, and other channels, including confirmations, rescheduling, and cancellations.
- Coordinate with nail technicians regarding schedules, client assignments, service requirements, and waiting times to maintain a smooth flow of appointments.
- Process cash, card, bank transfer, and e-wallet payments. Operate the POS system, issue receipts, and maintain accountability for the cash drawer and change fund.
- Reconcile payments against daily sales, prepare accurate end-of-day reports, maintain front desk records, and provide basic administrative or bookkeeping support when needed.
What We’re Looking For
- Able to commute reliably to our spa in the Ateneo - Katipunan area. Applicants residing in Quezon City or Marikina are STRONGLY preferred .
- Available to work on-site on assigned days, including opening preparation and closing duties.
- Previous experience in front desk operations, reception, cashiering, customer service, or appointment coordination is a plus. Also salon, spa, beauty, hospitality, or retail experience is an advantage.
- Friendly, confident, and professional when assisting clients, answering inquiries, recommending services, and addressing concerns.
- Comfortable processing cash, card, bank transfer, and e-wallet payments accurately and responsibly.
- Organized, detail-oriented, trustworthy, and able to manage appointments, transactions, records, and client concerns during busy periods.
- Comfortable using social media messaging platforms, spreadsheets, appointment systems, and basic office applications, with the initiative to work with minimal supervision.
- Good command of the English language is preferred as we often have foreign clients.
Why You’ll Love Working With Us
- Supportive Environment: Work with a professional and respectful team.
- Growth: Be part of a growing business where your work directly contributes to daily operations
- Practical Experience: Gain exposure to admin, operations, customer support, bookkeeping, appointment setting, and business coordination.
Ideal Candidate
You are someone who is responsible, resourceful, and dependable. You do not need to be overly experienced, but you should be willing to learn, take initiative, and help make sure tasks are properly followed through from start to finish.
You take ownership of your responsibilities and make sure that appointments, payments, reports, and client concerns are properly handled from start to finish.
Vacancy posted 2 days ago
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